AI Agents

Fujitsu is expanding its strategic collaboration with NVIDIA to deliver a full-stack AI infrastructure that pairs domain-specific AI agents with high-performance compute for enterprise and industrial use. The companies will co-develop an AI agent platform and a next-generation computing stack that tightly couples Fujitsuโ€™s FUJITSU-MONAKA CPU series with NVIDIA GPUs using NVIDIA NVLink-Fusion. On the software side, Fujitsu plans to integrate its Kozuchi platform and AI workload orchestrator (built with Fujitsu AI computing broker technology) with the NVIDIA Dynamo platform.
ChatGPT users in the U.S. can now buy from Etsy sellers without leaving the conversation, with more than a million Shopify merchants โ€œcoming soon.โ€ The feature, called Instant Checkout, is available to logged-in Free, Plus, and Pro users. It supports Apple Pay, Google Pay, Stripe, and credit cards. The flow is simple: ask for ideas, get curated products with images, prices, and reviews, tap Buy, confirm shipping and payment, and the merchant fulfills the order using its existing systems. Brands like Glossier, Skims, Spanx, and Vuori are expected to be part of the broader Shopify rollout.
Databricks is adding OpenAIโ€™s newest foundation models to its catalog for use via SQL or API, alongside previously introduced open-weight options gpt-oss 20B and 120B. Customers can now select, benchmark, and fine-tune OpenAI models directly where governed enterprise data already lives. The move raises the stakes in the race to make generative AI a first-class, governed workload inside data platforms rather than an external service tethered by integration and compliance gaps. For telecom and enterprise IT, it reduces friction for AI agents that must safely traverse customer, network, and operational data domains.
HUMAIN, a Saudi PIF-backed AI company, introduced Horizon Pro, an โ€œagentic AIโ€ PC built on Qualcommโ€™s Snapdragon X Elite, positioning it as a new class of Windows laptop where on-device AI drives workflows, decisions, and user interaction. At Qualcommโ€™s Snapdragon Summit in Maui, HUMAIN CEO Tareq Amin unveiled the Horizon Pro PC and the companyโ€™s agentic software layer, Humain One, which runs on top of Windows 11 and is slated for formal launch at the Future Investment Initiative in Riyadh.
Ciscoโ€™s Secure AI Factory with NVIDIA, now integrated with VAST Dataโ€™s InsightEngine, targets the core blocker to agentic AI at scale: getting proprietary data to models quickly, securely, and at enterprise breadth. The new joint solution aims to collapse RAG pipeline delays from minutes to seconds, reduce integration risk with validated reference designs, and keep every interaction within security and compliance controls. By aligning Ciscoโ€™s AI PODs, NVIDIAโ€™s AI Data Platform and DPUs, and VASTโ€™s data intelligence layer, the offering provides a turnkey workload data fabric for production-grade AI agents. Cisco AI PODs now ship with VAST InsightEngine using NVIDIAโ€™s AI Data Platform reference design, turning raw enterprise data into AI-ready indices and vectors in near real time.
Mistral AIโ€™s new $14B valuation cements its role as a European AI powerhouse. As data sovereignty, GDPR, and the EU AI Act drive demand for open, governable AI, Mistralโ€™s multilingual models and telco-friendly deployments position it at the center of sovereign AI adoption. From edge inferencing to RAN automation, European telcos and enterprises are rethinking AI stack choices.
Reliance Jio’s Haptik has launched WhatsApp and voice-based AI agents for small and midsize businesses (SMBs) starting at 10,000, signaling a step-change in how Indian firms automate customer engagement at scale. Haptik is extending its SMB platform, Interakta WhatsApp-first CRM and support suite used by over 50,000 businessesto include autonomous AI agents for chat and voice. The entry pack is priced at 10,000 and covers roughly 2,000 AI-driven conversations, putting the effective cost per interaction in the 35 range. Crucially, they support 22 Indian languages. Haptik reports that early adopters are automating up to 80% of repetitive support queries and seeing 2025% lift in lead-to-sale conversions.
O2 Telefรณnica Germany has deployed a Large Telco Model powered by Tech Mahindra and NVIDIA to transform its operations into a service-centric, AI-native system. By integrating telemetry, tickets, and service topology into a unified AI fabric, the model enables automated root-cause analysis, dispatch optimization, and intent-based workflows. This marks a tangible shift toward autonomous network operations, with measurable gains in operational efficiency, SLA compliance, and customer experience.
Salesforce is moving to close the gap between slick AI demos and operational reality by stress-testing agents inside simulated business environments before they ever touch production. Salesforce introduced CRMArenaPro (a digital twin for enterprise workflows), an Agentic Benchmark for CRM (to compare agents across business-centric metrics), and new Account Matching capabilities (to unify records and clean underlying data). The Agentic Benchmark for CRM evaluates accuracy, cost, speed, trust and safety, and environmental sustainability. Stand up a sandbox that mirrors production and run agents through end-to-end scenarios with synthetic-but-realistic data. Tighten OAuth and third-party risk controls before expanding agent privileges
Googles Pixel 10 line pushes more AI execution onto the device, signaling a shift from app-centric workflows to agent-driven assistance that enterprises and telecoms should prepare to operationalize. Pixel 10 introduces Magic Cue, a context-aware assistant that reads what you’re doing across apps and suggests the next action calling an airline, adding a calendar entry, or surfacing a reservation address without forcing a switch between apps.
NTT DATA has launched a Global Microsoft Cloud Business Unit to help enterprises worldwide accelerate AI-powered cloud transformation. Backed by 24,000 Microsoft-certified specialists in over 50 countries, the unit focuses on cloud-native modernization, cybersecurity, Agentic AI orchestration, and sovereign cloud adoption. With deep integration into Microsoftโ€™s engineering and sales ecosystem, NTT DATA aims to deliver secure, scalable, and compliant digital transformation at global scale.

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