Refund Policy
Last Updated: May 28, 2023
TeckNexus is committed to providing the highest level of customer satisfaction. We understand that there may be situations where you need our assistance or may not be satisfied with the products we provide. While we strive to assist you in any way possible, it’s important to clarify our policies on refunds due to the nature of our products and services.
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No Refund: As our products and services are entirely digital, including digital magazines, whitepapers, research reports, insight articles, and others, they cannot be ‘returned.’ Hence, TeckNexus does not offer refunds on products or services purchased or subscribed to on our platform.
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Subscription Cancellation: You can cancel your monthly or annual subscription at any time. The cancellation will take effect from the next billing cycle, and you will not be billed thereafter. However, there are no refunds or credits for partial months or years.
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Resolving Issues: Despite our no-refund policy, we acknowledge that issues might arise concerning access or download of our digital content. In such cases, we are ready and willing to help resolve these issues promptly. Our team will assist you in troubleshooting and fixing any such problems to ensure that you can access and download the content you have purchased or subscribed to without any hindrances.
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Contacting Us: If you experience any problems or have any queries related to our digital content, please contact us at contact@tecknexus.com. We aim to respond to all queries within 48 hours.
Please note that by purchasing our products or services, you agree to this Refund Policy. We recommend that you contact us for assistance if you experience any issues regarding our services.
We appreciate your understanding and are here to help. We thank you for your business and support.
