Our company began with a single vision: to transport data, storage, voice and video signals at native speeds and lowest latency. A lot’s changed since that time, but our vision remains the same. Our products are the building blocks for tomorrow’s networks, enabling the transport of increasing amounts of data across the globe. From the access to the metro core to the long haul, we create intelligent, software-automated solutions that will provide future generations with networks that can scale to meet increasing bandwidth demands.
albis-elcon is the premier brand of UET United Electronic Technology, a publicly listed technology group based in Eschborn, Germany. albis-elcon supplies communication service providers (CSP) in the telecommunications industry with a comprehensive range of products and systems for copper and fiber broadband access, remote network powering, network management and IPTV.
Altiostar provides a 4G and 5G virtualized RAN software solution that supports open interfaces and disaggregates the hardware from the software to build an open multi-vendor web-scale cloud-based network. This solution support macro and small cells, indoor and outdoor, enabling interference management, carrier aggregation and dual reception to improve the efficiency of the network and enhances the Quality of Experience for the user while providing broadband speeds. Using the Altiostar Open vRAN Solution, operators can add intelligence, quickly adapt the software for different services and automate operations to rapidly scale the network. Vision Our objective is to provide mobile network operators with the equipment to deploy and expand their LTE networks quickly and efficiently in the most feature-rich, future-proof and cost-effective way. Altiostar who we …
Designed for the global enterprise, the company’s advanced conversational AI platform, Teneo, allows business users and developers to collaborate on creating sophisticated, highly intelligent applications that run across over 35 languages, multiple platforms and channels in record time. Artificial Solutions is the leading specialist in enterprise-strength Conversational AI, a form of Artificial Intelligence that allows people to communicate with applications, websites and devices in everyday, humanlike natural language via voice, text, touch or gesture input. The ability to analyze and make use of the enormous quantities of conversational data is fully integrated within Teneo, delivering unprecedented levels of insight that reveal what customers are truly thinking. Artificial Solutions’ conversational AI technology makes it easy to implement a wide range of natural language applications such as …
THE WORLD’S MOST WIDELY DEPLOYED RPA PLATFORM To enable companies to operate with unprecedented productivity and efficiency by automating any part of the enterprise that can be automated with the most intelligent and intuitive robotic process automation platform we call “The Intelligent Digital Workforce”.
AutomationEdge is the preferred IT Automation and Robotic Process Automation (RPA) solution provider. AutomationEdge help organizations automate their mundane, repetitive, rule-based tasks across verticals. In its short stint, AutomationEdge has already delivered its innovative solution to large multinationals globally like American Express, Capita, Coty, ICICI Lombard, HDFC Life, Smart Dubai Government, Mashreq Bank and Genpact to name a few. It is a unified platform that helps in automated resolution of IT tickets like password reset user creation and also automates various business processes in the front office, middle office and back office. AutomationEdge is listed in multiple marketplaces like Salesforce AppExchange, ServiceNow Store, BMC Marketplace and Cherwell mApp Exchange.
Blue Prism is the trusted, secure choice for Intelligent Automation available on-premises, in the cloud, or as an integrated solution in a hybrid cloud environment. Blue Prism brings you the connected-RPA Platform, an advanced technology ecosystem that puts the power of accessible, advanced cognitive technologies in the hands of your operational leaders.
Boost.ai boosts customer experience with an artificially intelligent virtual agent that makes everything fast and easy.
Since its inception in 2006, Bulb Technologies has earned a reputation as a leader in broadband service management. It has helped communication service providers – fixed, cable and mobile – to deliver superior customer experience while drastically reducing operational costs. Bulb Tech has served more than thirty clients around Europe, among them operators of Deutsche Telekom, Telekom Austria and United groups. Our state-of-the-art service assurance, customer experience management (CEM), device management and service analytics solutions go head-to-head with those of the largest global software vendors. Bulb Tech solutions are scalable and flexible – supporting any protocol, network element or device. We have outstanding system integration competencies in the most complex, multivendor network environments.
Bwtech is a company focused on software development and integration of solutions for mobile operators and regulators. It provides solutions for more than 20 major carriers across Latin America, the Middle East, Asia, Africa and Europe. NetChart, Bwtech’s main solution, is a cloud-based tool for end-to-end monitoring and optimization of mobile networks. It has Configuration Management, Performance Monitoring, Fault Management and Geolocation modules for 2G, 3G, LTE, 5G and IoT technologies.
Cellwize is all about enabling the networks of the future today. With CHIME, our cloudified and AI-driven RAN automation and orchestration platform, we enable mobile network operators (MNOs) to accelerate 5G network deployment and go-to-market, as well as the ROI on their network investments. Even in the most complex and dynamic of network environments, CHIME enables operators to be ready for 5G by connecting to any application and any vendor, as well as by co-creating on top of the platform, delivering unprecedented ease, speed, and agility. With the future of 5G already here, CHIME is helping leading MNOs all over the world to launch and leverage their next generation networks and face the future with confidence.
|Centina Systems (acquired by Ciena Blue Planet)||
In today’s digital world, operators are looking to virtualize their networks to better reduce operations costs, provide more flexibility to their customers and to compete against their peers and new entrants. Centina helps communications service providers (CSPs) prepare for this new world by providing operators the assurance that they can provide the same or better levels of customer satisfaction and network performance as they did with their legacy services.
|Ciena Blue Planet Division||
We’re a division of Ciena that’s on a mission to change the industry, not just a single network. With a focus on intelligent automation software, we’re breaking down the barriers between IT and Network to accelerate our clients’ digital transformation journeys. We recognize the incredible pace at which service providers are being forced to adapt, so we relentlessly innovate to modernize the critical business processes required to deliver new services. Driven by policy and AI-based insights, our closed-loop automation software drives greater real-time alignment between IT and Network processes—enabling our clients to operate across multiple network layers and domains with greater agility and intelligence. Blue Planet’s industry-first solutions, alongside our deeply collaborative services approach, enable business operations to achieve accelerated time-to-revenue, reduced costs, and delivery …
Creative Virtual is a global leader in conversational self-service solutions that bring together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. Leading global organizations rely on our award-winning V-Person™ technology to improve their support experience, reduce costs, increase sales and build brand loyalty. Backed by an experienced, expert team as well as an extensive partner network, our innovative virtual agent, chatbot and live chat solutions, along with our knowledge management and business intelligence platform, empower companies to provide consistent, accurate, personalized and seamless omnichannel engagement. Proven Solutions with Endless Possibilities Creative Virtual has a strong track record of providing successful solutions. In fact, our very first customer is still a customer today! Since 2004, we have built the most advanced technologies …
Revolutionising automated intelligent conversations CX Company has been leading the change to make customers and contact centre agents happier and businesses more effective and profitable since it was founded in 2005. That’s when we developed DigitalCX– an enterprise conversation platform supporting chatbots, artificial intelligence and self-service solutions on websites, in apps and social media channels such as Facebook Messenger and WhatsApp. We pioneered the industry with virtual assistants and chatbots and now offer intelligent assistance through every step of the customer journey. As a result, we have changed the way customers and companies interact and power more than 4 million automated interactions per day. Let’s not forget the contact centre – by lightening its load, it can become a far more efficient and valuable resource and sales exploiter (your employees are happier too!). This has doubled NPS, reduced call volumes and increased conversion rates for more than 60 prestige customer-centric brands across Europe, including KPN, Allianz, Telefónica, …
|Datacipher Solutions Pvt Ltd||
Datacipher is a system integrator, professional services and consulting services powerhouse. We began our operations a decade ago and have grown due to excellent relationships with our clients. We started in Hyderabad, India as a small team, with just a few people, but today we have served world’s most successful businesses, our client base is span across multiple continents and almost all business verticals. We achieved our customer’s confidence because of our fabulous technical team who enjoy working with complex networking projects. Our team’s specialty is to make the most complex networking problem into the simplest problem. We won many awards over the years and most important award came in 2015 from Juniper Networks as Worldwide Highest Customer Satisfaction Award for quality service delivery.
|EdgeVerve (Subsidiary of Infosys)||
EdgeVerve Systems, a wholly-owned subsidiary of Infosys, develops innovative software products and offers them on premise or as cloud-hosted business platforms. Our products help businesses develop deeper connections with stakeholders, power continuous innovation and accelerate growth in the digital world. We power our clients’ growth in rapidly evolving areas like banking, distributive trade, credit servicing, customer service and enterprise buying. Today, global corporations across financial services, insurance, retail and CPG, life sciences, manufacturing, and telecommunications use EdgeVerve products.
Elisa Automate is bringing the best of breed automation technologies to mobile network operators. Finally operations, fault management, energy saving, rollout planning and more, can be done without human interventions – in an automated cloud-based solution.
Empirix is the leader in end-to-end test automation and network and service performance monitoring, assurance and analytics. Our solutions deliver the transparency that development, QA, performance, operations, and quality teams need to quickly identify service-impacting issues, and their true root cause, within, and across, networks, services, devices and applications. By protecting the quality of service (QoS) and quality of experience (QoE) that end users have come to expect, churn is reduced and trust is maintained, if not bolstered. So whether you’re a service provider, contact center, or enterprise looking to reduce time-to-market, assure the performance of new technologies or services, detect and resolve defects or failures, reduce mean time to repair, control or reduce operating costs, or maximize existing investments within your networking environment, you’re …
Etiya is leading software company providing customer experience focused AI driven Digital Transformation solutions with its own award-winning product portfolio. Founded in 2004, Etiya is a fast-growing software company with more than 850 employees worldwide. Our global headquarters is in Amsterdam and we have offices in Silicon Valley, Istanbul, Singapore, Ukraine, Dubai and Montreal. Etiya enables service providers to deliver a differentiated customer experience. Our full-stack Business and Operations Support System (B/OSS) portfolio can be deployed on-cloud or on-premise. Its latest innovation incorporates autonomous learning, algorithm-based applications in B/OSS. Etiya has long-term experience and deep telecom knowledge. Etiya’s products have been certified to TM Forum Frameworx version 17,5, and have the highest number of conformant TM Forum Business Process Framework Level 3 certifications of any …
EXFO develops smarter test, monitoring and analytics solutions for fixed and mobile network operators, webscale companies and equipment manufacturers in the global communications industry. Our customers count on our unique blend of equipment, software and services to accelerate digital transformations related to fiber, 4G/LTE and 5G deployments. We’ve spent over 30 years earning this trust, and today more than 1,900 EXFO employees in over 25 countries work side by side with our customers in the lab, field, data center and beyond.
Assuring Business Availability at Scale Federos is the leading provider of AI-driven solutions that assure availability and performance of business services, applications and their supporting infrastructure throughout their lifecycle. We help our customers simplify, automate, and transform their businesses.
We empower service providers to rapidly deliver and efficiently manage their services. Inmanta is a leading technology and solutions provider for telecom. We enable service providers to streamline the delivery of new services to their customers. Our award-winning service orchestrator coordinates the automated deployment and management of all machines, services and networks, across vendors and technologies. This way, it ensures end-to-end consistency, higher flexibility and a faster time-to-market. We strive to eliminate the complexity of ICT in companies of all sizes, across multiple industries and geographies. Inmanta is a spin-off company of KU Leuven. History Inmanta NV is a spin-off company of the University of Leuven (KU Leuven, Belgium), emerging from the imec-DistriNet Research Group. The company was founded in 2016 by 3 entrepreneurs – PhDs in …
Jacada is a leader in customer service and contact center solutions. Jacada’s award winning solutions enable organizations, all around the world, to provide the absolute highest quality of service for their customers. We at Jacada seek to improve the experience of customer service by providing the following: >50% Reduction in Average Handle Time (AHT) and Agent Training >35% Improvement in First Call Resolution (FCR) 95%+ Customer Satisfaction (happy customers) >10% Reduction in Contact Center Call Volume (fast ROI) 100% Dedication to your Success as a leading Customer Service Provider
Creating Intelligent Enterprises through Conversational AI At Kore.ai, we believe the digital future can blend convenience and speed, with a personal and human touch. People should be able to communicate with companies, systems and even smart machines, in the same way they’d talk to friends and colleagues. From that idea, we built a family of products that let companies harness the power of AI chatbots. Kore.ai provides an enterprise-grade, end-to-end conversational AI platform that can be deployed on-premises or to the cloud that allows companies to quickly and easily build advanced chatbots without sacrificing privacy, security or compliance. Our bots make digital interactions faster and more human, and make work simpler and more efficient. Over the years, Kore.ai has emerged as a preferred conversational AI …
We offer our customers a unique full-cycle solution which combines innovative RPA technology, AI and a true business user experience. Our Mission – To empower enterprises to optimize their business and increase profitability through automation with best-in-class robotic process automation (RPA) and artificial intelligence (AI). Kryon was born in 2008 out of a desire to help business people perform better. First came Kryon’s application guidance and attended automation. Then, a few technology patents later, enterprises worldwide were turning to Kryon for tools to expedite daily business tasks, cut costs and improve efficiency. One day, a major customer, impressed by our computer vision technology and user-friendly platform, asked if we could automate business processes on virtual machines, not just on user desktops. It was an “aha” moment …
At the forefront of digital transformation MYCOM OSI provides award-winning, cloud native Assurance, Automation & Analytics solutions that enable Communications Service Providers (CSPs), Managed Service Providers (MSPs) and Enterprises to manage digital experiences and hybrid networks, launch digital, IoT and 5G services and deliver agility, scale and efficiency with automated digital operations. It was one of the first in its industry to introduce and commercialize next generation cloud native solutions coupled with innovative subscription business models. Its software – deployed in traditional network operations centre as well as next generation cloud environments – is used by 8 out of the top 10 global CSP groups to manage network and service quality for over 2 billion customers. It was selected to assure the world’s first end-to-end …
netYCE is the ultimate Automation and Orchestration framework to get you in FULL control of ANY network, irrespective of the technology, design or vendor. With its unique Design Driven Networking approach, netYCE offers Intent-based and Closed-loop configuration control to unify, streamline and automate all network lifecycle change processes for both existing Legacy-, NFV- & Cloud networks. One integrated application to Plan, Prepare, Deploy, Operate, Orchestrate and Automate any network, from any vendor and any change.
At NICE, we protect people’s money, ensure their safety and improve their experiences. Many of the world’s leading companies and organizations are expected to manage these three critical elements of modern living. To do so, they are tapping into the power of data, which has become ubiquitous in both business and life. These organizations turn to NICE to operationalize this data to improve business performance, increase operational efficiency, prevent financial crime, ensure compliance, and enhance safety and security. Since 1986, NICE has been the recognized leader in these fields, providing solutions which turn both structured and unstructured data into valuable and actionable information. Our success started by capturing interactions and our expertise has evolved into applying analytics on these interactions. Combined with our years of …
Pega is the leader in cloud software for customer engagement and operational excellence. The world’s most recognized and successful brands rely on Pega’s AI-powered software to optimize every customer interaction on any channel while ensuring their brand promises are kept. Pega’s low-code application development platform allows enterprises to quickly build and evolve apps to meet their customer and employee needs and drive digital transformation on a global scale. For more than 35 years, Pega has enabled higher customer satisfaction, lower costs, and increased customer lifetime value.
Prodapt is a two-decade-old consulting & managed services provider, singularly focused on the telecom/DSP (digital service provider) ecosystem that helps clients transform their IT, products, operations, and networks to meet their strategic objectives. Prodapt provides end-to-end IT/software architecture consulting, application development, systems integration, testing, maintenance & support. Prodapt enables the digital transformation of its clients by designing and developing digital portals, mobile applications & end-user-based products for linear TV and OTT applications. Prodapt provides insights and thought leadership-led transformation services leveraging next-gen technologies such as RPA (robotic process automation), AI/ML (artificial intelligence/machine learning), SDN-NFV (software-defined networking/network function virtualization) and next-gen OSS/BSS systems. Its business consulting team provides Six Sigma process improvement and automation/RPA consulting services to telco operations teams. Prodapt has specific frameworks and solution …
RADCOM (Nasdaq: RDCM) is the leading expert in cloud-native, automated service assurance solutions for telecom operators transitioning to non-standalone and standalone 5G networks. RADCOM ACE is an automated 5G assurance platform that seamlessly integrates with Kubernetes to provide a closed-loop approach to assurance for Non-Standalone (NSA) and Standalone (SA) 5G. Being Service Based Architecture (SBA) ready, the solution supports advanced 5G assurance capabilities for end-to-end visibility into the customer experience and service quality for 5G. RADCOM ACE includes the following containerized solutions: RADCOM Service Assurance, and AI-driven RADCOM Network Insights. Also, the solution can work with RADCOM Network Visibility a stand-alone, fully virtualized network packet broker (vNPB) with virtual tapping and filtering. RADCOM ACE uses streaming analytics to deliver automated real-time network intelligence given to …
We’re the world’s leading provider of enterprise open source solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. We help you standardize across environments, develop cloud-native applications, and integrate, automate, secure, and manage complex environments with award-winning support, training, and consulting services.
reinfer was founded by machine learning researchers, engineers and entrepreneurs motivated by solving the very hard problem of getting machines to understand human communication. reinfer makes human conversations understandable at scale and actionable to machines. We make it easy for our users to create, manage and deploy state of the art machine learning algorithms against high volume streams of conversational data.
Servicetrace has been developing innovative Robotic Solutions for 15 years – entirely “made in Germany”. Our patented technology and forward-thinking solutions are trusted by global players across industries, including many of the 2,000 largest companies in Europe. As early as 2004, we were among the first to start developing software robots and automation solutions. This pioneering spirit and ambition to shape the digital future and working world of our customers continues to set us apart today. What makes us different? We always place the end user at the centre of our thinking and development includes close collaboration with customers. Our products give people and organizations freedom from tedious, repetitive tasks to get back precious time for new ideas and innovation. The solution portfolio of the …
UiPath is a global software company that develops a platform for robotic process automation. Following its acquisition of both ProcessGold and StepShot in 2019, UiPath has become the first vendor of scale to bring together both process mining and Robotic Process Automation.
For 20 years, Verbio Technologies has been on the cutting-edge of voice technologies to simplify human-machine communication. Born as a spin-off of Polytechnic University of Catalonia (UPC), we are now a global Conversational AI provider, trusted by the most valuable companies worldwide thanks to our technical excellence and expertise, empowered by passion and customer-centric commitment.
Zeetta Networks is a network automation company that delivers digital transformation with intelligence and automation. The company was formed in 2015 as a spin-out from the University of Bristol’s High-Performance Networking group. The company expanded it’s expertise with a series of senior hires from industry including successful start-ups and scale-ups. There are currently 25 full-time employees. Zeetta Networks developed NetOS®, it’s network control and management platform for enterprises and managed service providers (MSPs) in 2016 and the enterprise solution, NetOS Enterprise™, was deployed in Bristol’s Ashton Gate Stadium in 2018. In 2019 Zeetta Networks launched it’s temporary network solution, NetOS Rapide™, which has been used successfully at sports events, major festivals and most recently to support IoT air-quality monitoring in schools. Zeetta Networks is …
7.ai is redefining the way companies interact with consumers. We help businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience. Unique Blend of Artificial Intelligence and Human Intelligence 7.ai blends artificial intelligence with human intelligence to dramatically improve customer experience. Humans and AI-powered virtual agents work together to reduce average handle time and boost efficiency, while consumers can self-serve and effortlessly escalate to a human agent when needed. This empowers companies to handle high volumes of interactions more efficiently, to contain costs and improve customer satisfaction.
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