Singtel

Generative AI for Telecom Operators | Research Report

Generative AI for Telecom Operators | Research Report

Our comprehensive research report, "Generative AI for Telecom Operators," delves into how top telecom operators are leveraging Generative AI to enhance customer interactions, boost operational efficiency, and drive personalized marketing efforts. Discover the strategic initiatives and applications transforming the telecom sector.
  • Report
  • September 25, 2024
Generative AI For Telecom and Technology | Magazine Edition

Generative AI For Telecom and Technology | Magazine Edition

In the latest edition of TeckNexus Magazine, explore how Generative AI is transforming the telecom industry. Dive into Jio’s JioBrain platform, the Supermicro-Nvidia partnership for scaling AI infrastructure, and Generative AI use cases for operators with insights from RADCOM. In an exclusive interview, Hardik Jain of GXC discusses integrating Generative AI with private 5G networks. Plus, gain insights from Eugina Jordan on Generative AI for business, Fiducia’s 5G and AI-driven stadium innovations, and strategies from 12 global operators on harnessing Generative AI for growth.
  • Magazine
  • September 12, 2024
Generative AI in Telecom - Insights from Global Operators - TeckNexus

Generative AI in Telecom: Insights and Strategies from 12 Global Operators

The article "Generative AI in Telecom: Insights and Strategies from 12 Global Operators" by Hema Kadia explores the diverse and transformative applications of generative AI across leading telecommunications companies. AT&T's Ask AT&T tool enhances employee productivity by streamlining software development and data analysis. Bell Canada leverages AI to improve customer experience and predict environmental events, optimizing business operations. BT Group uses AI to enhance software development and customer service, while Deutsche Telekom focuses on secure AI solutions and innovative customer service models. Etisalat integrates machine learning to optimize operations and create personalized content. Orange, Jio, Singtel, SK Telecom, Telefónica, Verizon, and Vodafone all showcase unique AI strategies, emphasizing customer service, operational efficiency, and new business opportunities through advanced AI technologies and strategic partnerships. Each company demonstrates how generative AI can revolutionize the telecom industry by improving internal processes, customer interactions, and overall service delivery.
  • Magazine
  • August 27, 2024
How Generative AI Enhances Telecom Operational Efficiencies?

How Generative AI Enhances Telecom Operational Efficiencies?

Generative AI is transforming telecom operations by enhancing efficiency, reducing costs, and improving service quality. Leading telecom operators like AT&T, Bell Canada, and Deutsche Telekom are leveraging AI-driven automation and predictive maintenance to streamline processes and optimize resource allocation. Discover how AI is reshaping the telecom industry and learn from detailed case studies of top operators in our comprehensive report.
  • Report
  • July 10, 2024
How Generative AI Transforms Personalized Marketing for Operators?

How Generative AI Transforms Personalized Marketing for Operators?

Generative AI is transforming personalized marketing for telecom operators by enhancing efficiency, customer engagement, and service delivery. Learn how leading operators like AT&T and Deutsche Telekom leverage AI to transform their marketing strategies and achieve higher customer satisfaction.
  • Report
  • July 10, 2024
How Generative AI Transform Telecom Product Development?

How Generative AI Transforms Telecom Product Development?

Learn how Generative AI is transforming telecom product development. Leading global operators like BT Group and Orange leverage AI to enhance efficiency, speed innovation, and create customized solutions, meeting evolving customer demands and reducing costs.
  • Report
  • July 10, 2024
How Generative AI Is Transforming Telecom Customer Interactions?

How Generative AI Is Transforming Telecom Customer Interactions?

Discover how Generative AI is transforming telecom customer interactions. Leading operators like SK Telecom, Deutsche Telekom, Verizon, and AT&T are harnessing advanced AI to boost efficiency, deliver personalized experiences, and offer 24/7 support. Explore Generative AI tools and gain insights into the unique applications and strategies shaping the telecom sector.
  • Report
  • July 9, 2024
SK Telecom and Singtel Drive Telco Innovation with Generative AI

SK Telecom and Singtel Drive Telco Innovation with Generative AI

SK Telecom and Singtel have partnered to leverage generative AI for developing next-generation telecom solutions. This collaboration aims to revolutionize telecom networks by enhancing performance, security, and customer experience. Key initiatives include the development of Edge-AI infrastructure, advancements in network virtualization and slicing, and the creation of standardized telco APIs. The Global Telco AI Alliance further strengthens this partnership, focusing on AI-driven innovation and efficiency.
  • News
  • July 8, 2024
Global Telco AI Alliance Forms Joint Venture for LLM

Global Telco AI Alliance Forms Joint Venture for LLM

The Global Telco AI Alliance (GTAA) has signed a Joint Venture agreement to develop a multilingual Telco Large Language Model (Telco LLM). This AI-driven initiative, involving SK Telecom, Deutsche Telekom, e&, Singtel, and SoftBank Corp., aims to enhance customer interactions across the telecommunications industry, reaching a global audience of 1.3 billion in 50 countries. The Telco LLM will support multiple languages, including Korean, English, German, Arabic, and Bahasa, offering innovative solutions for improved customer service.
  • News
  • July 2, 2024
MWC 2024: Artificial Intelligence (AI) and GenAI Announcements

MWC 2024: Artificial Intelligence (AI) and GenAI announcements

MWC 2024 unveils AI innovations, shaping industries worldwide. Explore collaborative initiatives, ethical AI deployment and trends.
  • Magazine
  • March 23, 2024
G2 on 5G - Moor Insights and Strategy Podcasts

The G2 on 5G Podcast – AT&T Dynamic Defense, AT&T Nationwide Outage, MWC 2024 Barcelona Previews

In this 181st episode of The G2 on 5G, we cover:
1. AT&T launches Dynamic Defense
2. The AT&T nationwide cellular outage, explanation and hasty conclusions
3. MWC Barcelona 2024 and three anticipated themes
4. Qualcomm R&D Demos and Other pre-MWC 2024 Announcements, including 6G
5. Singtel claims first app-based 5G network slicing capability
6. Sony’s new portable 5G transmitter for live video or large still images
  • Podcast
  • March 23, 2024
Industry throws weight behind GSMA API initiative - CAMARA Alliance - MWC 2023

Industry throws weight behind GSMA API initiative | CAMARA Alliance

The GSMA announced a new industry-wide initiative called GSMA Open Gateway, a framework of universal network Application Programmable Interfaces (APIs), designed to provide universal access to operator networks for developers. Launched with the support of 21 mobile network operators, the move is aimed at changing the way the telecoms industry designs and delivers services in an API economy world.
  • News
  • March 23, 2024
The Thailand data center market is expected to register a significant CAGR of 25% during the forecast period till 2028

The Thailand data center market is expected to register a significant CAGR of 25% during the forecast period till 2028

Thailand the market for data centers is predicted to grow at a rate of about 25% over the years 2019-2028. The country is home to more than 47 million Internet users, which means the dependence on digital infrastructure for the rapidly expanding economy and society is increasing and numerous Chinese, US Cloud companies are preparing in the country to offer Cloud solutions to the market.
  • News
  • March 23, 2024

CELLSMART Research Reveals the Mobile Industry is on the Verge of the Gigabit Era with Peak 5G Download Speeds Delivering Nearly 1 Gbps

CELLSMART, the cellular intelligence division of SmartCIC, has launched its latest Global Cellular Performance Survey, which shows that maximum 5G download speeds available in the field have reached nearly 1 Gbps. Test results showed Norway (994 Mbps) and Spain (993.60 Mbps) topping the rankings for maximum 5G download speeds for indoors and outdoors.
  • News
  • March 20, 2024
SecurityGen unveils 5G Cyber-security Lab

Singtel pioneers one of the world’s first 5G Security-as-a-Slice (SecaaS) capability

Singtel announced that it is one of the world’s first to have 5G Security-as-a-Slice (SecaaS) as a capability, which proactively identifies and blocks cyber threats at the network level, thus preventing them from reaching the network’s users. According to a survey by Singtel among its customers in December 2022, nine out of 10 users expressed concern about security but only three had installed cybersecurity applications to protect their digital assets.
  • News
  • March 20, 2024
Turkcell and Ericsson showcase 5G network slicing success

Nokia and Singtel successfully trial 5G IP transport end-to-end network slicing

Nokia and Singtel successfully trialed 5G IP transport end-to-end network slicing. Technology is designed to enhance the customer experience by delivering end-to-end service performance. When deployed, the solution will also enable Singtel to offer more innovative 5G services by leveraging virtual networks optimized for different applications or isolating enterprise customers’ secure slices from Internet traffic.
  • News
  • March 16, 2024
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A Guide to Private Mobile Networks

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