Magazine
- September 17, 2024
Paul Warburton, Chief Digital and Marketing Officer NSC takes a look at the importance of prioritising the customer experience in the rapidly evolving landscape of technology, particularly with the advent of AI, 5G, and IoT. He warns that businesses risk stagnation if they focus solely on adopting cutting-edge technologies without aligning them with customer needs.
The convergence of AI, IoT, and 5G is transforming industries and creating new possibilities, but this progress must be balanced with considerations of privacy, sustainability, and accessibility.
Magazine
- September 17, 2024
Paul Warburton, Chief Digital and Marketing Officer NSC takes a look at the importance of prioritising the customer experience in the rapidly evolving landscape of technology, particularly with the advent of AI, 5G, and IoT. He warns that businesses risk stagnation if they focus solely on adopting cutting-edge technologies without aligning them with customer needs.
The convergence of AI, IoT, and 5G is transforming industries and creating new possibilities, but this progress must be balanced with considerations of privacy, sustainability, and accessibility.