Article & Insights
AI projects are struggling to deliver expected benefits due to complexity, cost, time, technical challenges, and market dynamics. The innovation-adoption gap is outstripping the market’s ability to adapt and find practical applications, leading to overinvestment in promising ideas without sufficient market demand. A fundamental shift in perspective is needed: AI should be viewed as a tool to enhance human productivity, not as a replacement for humans. Successful AI projects incorporate humans at critical junctures, such as problem definition, data preparation, model training, output validation, and ethical oversight. Balancing potential with pragmatism is crucial for successful AI implementation.