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SCE and NVIDIA Transform Network Operations with AI-Driven Project Orca

SCE and NVIDIA Transform Network Operations with AI-Driven Project Orca

  • Article & Insights
  • November 14, 2024

Award Category: Private Network Excellence in Generative AI Integration

Winner: Southern California Edison (SCE) & NVIDIA


Southern California Edison (SCE), in collaboration with NVIDIA, has been honored with the TeckNexus 2024 Award for “Excellence in Private Network AI and Generative AI Integration” for their transformative work in modernizing network operations through advanced AI and predictive analytics. Their initiative, Project Orca, exemplifies the power of AI-driven innovation, enhancing predictive capabilities, operational efficiency, and the reliability of critical infrastructure. This collaboration highlights how SCE and NVIDIA’s AI solutions redefine network operations, elevating performance and setting new standards for AI integration in private networks.
The Rise of AI Agents in Customer Service: Speed and Efficiency Redefined

The Rise of AI Agents in Customer Service: Speed and Efficiency Redefined

  • Tech News & Insight
  • November 4, 2024
AI agents are transforming customer service, making interactions faster and more efficient while addressing consumer demand for transparency and trust. This shift, highlighted in recent Salesforce research, shows growing consumer preference for AI-powered support for routine inquiries and fast resolutions. As businesses integrate AI agents, they benefit from reduced costs, consistency across channels, and enhanced data-driven personalization, especially in retail and service industries. Trust and transparency remain key, as consumers seek clear indicators when interacting with AI, with a preference for escalation options to human representatives.
Huawei Unveils AI-Centric F5.5G and “FOUR NEW” Strategy

Huawei Unveils AI-Centric F5.5G and “FOUR NEW” Strategy

  • News
  • November 1, 2024
Huawei presents its AI-centric F5.5G network and “FOUR NEW” strategy, aiming to transform telecom networks through AI and fiber optics. Key initiatives include advanced broadband monetization, autonomous network operations, and AI-driven home ecosystems, creating new revenue channels and supporting digital intelligence services in the telecom industry.

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