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SK Telecomโ€™s AI assistant, adot, now features Googleโ€™s Gemini 2.0 Flash, unlocking real-time Google search, source verification, and support for 12 large language models. The integration boosts user trust, expands adoption from 3.2M to 8M users, and sets a new standard in AI transparency and multi-model flexibility for digital assistants in the telecom sector.
The telecom industry is in the midst of a major shift from โ€œtelcoโ€ to โ€œtechcoโ€, with operators investing in AI, 5G, cloud computing, and digital services to compete with tech giants like Amazon and Google. At MWC 2025, leaders from e&, KDDI, MTN, and SK Telecom discussed their AI-driven strategies, including self-healing networks, smart city infrastructure, fintech expansion, and enterprise 5G solutions. As telcos embrace AI-powered automation and cloud-based innovations, they are redefining their role in the digital economy.
The GSMA Foundry has launched Open-Telco LLM Benchmarks, an open-source AI evaluation framework designed to enhance telecom-specific large language models (LLMs). Supported by Hugging Face, The Linux Foundation, Deutsche Telekom, SK Telecom, and more, this initiative aims to improve AI efficiency, security, and compliance in 5G and 6G networks. Learn how this industry-wide benchmark is shaping the future of telecom AI innovation.
SK Telecom is set to launch the beta service of its AI agent, Aster, in North America starting March 2025. Announced at CES 2025, Aster redefines personal assistants with generative AI technology for proactive life management, handling tasks like planning, reminders, and bookings. The service integrates with Perplexityโ€™s conversational AI to offer a seamless, task-oriented user experience. SK Telecom plans to expand Asterโ€™s capabilities and global reach by 2026, solidifying its position in AI and telecommunications innovation.
SK hynix to showcase technological capabilities, participating in the world’s largest consumer electronics show, CES 2025, from January 7-10, featuring a wide range of products driving the AI era, from HBM, the core of AI infrastructure, to next-gen memories like PIM. Company to present new possibilities in the AI era through technological innovation and provide irreplaceable value.
At the SK AI Summit 2024, SK Telecom introduced Aster, a powerful AI personal assistant poised to revolutionize global digital interactions. Designed for a global market and set for beta release in North America, Aster offers a personalized experience by integrating advanced AI capabilities with a robust infrastructure. With SK Telecomโ€™s innovative AI Infrastructure Superhighway, Aster can seamlessly manage tasks, organize schedules, and simplify planning for users worldwide.
T-Mobile and NVIDIA are at the forefront of AI-driven 6G innovation, establishing a groundbreaking partnership to integrate artificial intelligence into 6G radio access networks (RAN). Through the AI RAN Innovation Center and NVIDIAโ€™s AI Aerial platform, T-Mobile aims to create smarter, more adaptive networks, generating new revenue streams and enhancing performance across diverse applications. This collaboration marks a pivotal step in telecomโ€™s AI evolution, positioning T-Mobile to lead in future network standardization and innovation through partnerships with industry giants like Ericsson, Nokia, and Microsoft.
SK Telecom has released its latest 6G white paper, detailing the evolution of telecommunications infrastructure powered by AI. The paper emphasizes Telco Edge AI, AI-assisted networks, and a shift toward cloud-native and AI-native architecture, aiming to enhance network efficiency, create new business models, and drive the future of 6G. SK Telecomโ€™s vision highlights how AI integration will reshape next-gen networks, improve operational performance, and unlock new industry opportunities.
In the latest edition of TeckNexus Magazine, explore how Generative AI is transforming the telecom industry. Dive into Jioโ€™s JioBrain platform, the Supermicro-Nvidia partnership for scaling AI infrastructure, and Generative AI use cases for operators with insights from RADCOM. In an exclusive interview, Hardik Jain of GXC discusses integrating Generative AI with private 5G networks. Plus, gain insights from Eugina Jordan on Generative AI for business, Fiduciaโ€™s 5G and AI-driven stadium innovations, and strategies from 12 global operators on harnessing Generative AI for growth.
The article discusses the transformative impact of Generative AI on the telecom industry, highlighting its benefits in optimizing operational efficiency, enhancing customer support, and improving knowledge management. Generative AI streamlines processes, reduces the need for human intervention, and provides real-time, accurate responses. It is crucial in network performance, planning, and proactive maintenance, ensuring high reliability and service quality. The technology also facilitates personalized marketing and sales strategies, boosting customer engagement. However, the integration of Generative AI poses challenges such as data management, privacy concerns, infrastructure scalability, and the need for specialized expertise, which must be addressed to fully leverage its potential.
The article “Generative AI in Telecom: Insights and Strategies from 12 Global Operators” by Hema Kadia explores the diverse and transformative applications of generative AI across leading telecommunications companies. AT&T’s Ask AT&T tool enhances employee productivity by streamlining software development and data analysis. Bell Canada leverages AI to improve customer experience and predict environmental events, optimizing business operations. BT Group uses AI to enhance software development and customer service, while Deutsche Telekom focuses on secure AI solutions and innovative customer service models. Etisalat integrates machine learning to optimize operations and create personalized content. Orange, Jio, Singtel, SK Telecom, Telefรณnica, Verizon, and Vodafone all showcase unique AI strategies, emphasizing customer service, operational efficiency, and new business opportunities through advanced AI technologies and strategic partnerships. Each company demonstrates how generative AI can revolutionize the telecom industry by improving internal processes, customer interactions, and overall service delivery.

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Telecom networks are facing unprecedented complexity with 5G, IoT, and cloud services. Traditional service assurance methods are becoming obsolete, making AI-driven, real-time analytics essential for competitive advantage. This independent industry whitepaper explores how DPUs, GPUs, and Generative AI (GenAI) are enabling predictive automation, reducing operational costs, and improving service quality....
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