KDDI

Circles and OpenAI have reached a major milestone in building the world's first AI-native telco stack, moving beyond legacy BSS/OSS bolt-on approaches. Flagship products CareX and Xplore IQ deliver measurable outcomes — including 85% autonomous query resolution and a 22% ARPU uplift in Singapore deployments. Built on a multi-agent architecture and OpenAI's API platform, the stack enables telecom operators across 14 countries to automate customer operations and drive proactive revenue monetization without rebuilding infrastructure from scratch.
KDDI and Nokia validated quantum-safe optical transport at KDDI’s new Sakai Data Center, a facility built to support real-time AI training, inference, and analytics. The demonstration used Nokia’s 1830 Photonic Service Switch with C+L band capabilities for capacity scaling and the 1830 Security Management Server for centralized key and policy control. The goal is clear: deliver high-throughput, low-latency, and line-rate encrypted data center interconnect (DCI) that is resilient against both today’s threats and tomorrow’s quantum-era risks. Encrypting at the optical layer removes the performance penalties of application or IP-layer encryption and avoids fragmenting security by workload.
New usage data shows AT&T subscribers are tapping into T-Mobile’s Starlink-powered T-Satellite more than expected, signaling a rapid shift in how carriers and customers think about direct-to-device connectivity. Speedtest intelligence indicates T-Mobile users account for the majority of direct-to-device (D2D) connections to Starlink, roughly six in ten overall and more than seven in ten among devices reporting active service at connection time. The surprise is AT&T’s footprint: about a third of observed connections come from AT&T subscribers, while Verizon’s share is minimal.
KDDI’s move to enable satellite data on recent iPhones via “au Starlink Direct” is a meaningful step toward resilient, nationwide connectivity that blends terrestrial and non-terrestrial networks. KDDI now supports satellite data communication on all models of iPhone 13 through iPhone 17, plus iPhone Air—21 models in total, so consumers and field teams can use essential apps when they are outside cellular coverage. The satellite layer augments KDDI’s 5G/4G LTE footprint; combined, the operator aims to cover virtually all of Japan’s geography, not just its population centers. Notably, the service is available to au subscribers and customers of other carriers.
AI Pulse: Telecom’s Next Frontier is a definitive guide to how AI is reshaping the telecom landscape — strategically, structurally, and commercially. Spanning over 130 pages, this MWC 2025 special edition explores AI’s growing maturity in telecom, offering a comprehensive look at the technologies and trends driving transformation.

Explore strategic AI pillars—from AI Ops and Edge AI to LLMs, AI-as-a-Service, and governance—and learn how telcos are building AI-native architectures and monetization models. Discover insights from 30+ global CxOs, unpacking shifts in leadership thinking around purpose, innovation, and competitive advantage.

The edition also examines connected industries at the intersection of Private 5G, AI, and Satellite—fueling transformation in smart manufacturing, mobility, fintech, ports, sports, and more. From fan engagement to digital finance, from smart cities to the industrial metaverse, this is the roadmap to telecom’s next era—where intelligence is the new infrastructure, and telcos become the enablers of everything connected.
In AI in Telecom: Strategic Themes, Maturity, and the Road Ahead, we explore how AI has shifted from buzzword to backbone for global telecom leaders. From AI-native networks and edge inferencing, to domain-specific LLMs and behavioral cybersecurity, this article maps out the strategic pillars, real-world use cases, and monetization models driving the AI-powered telecom era. Featuring CxO insights from Telefónica, KDDI, MTN, Telstra, and Orange, it captures the voice of a sector transforming infrastructure into intelligence.
In Beyond Connectivity: The Telco to Techco Transformation, leaders from e&, KDDI, and MTN reveal how telecoms are evolving into technology-first, platform-driven companies. These digital pioneers are integrating AI, 5G, cloud, smart infrastructure, and fintech to unlock massive value—from AI-powered smart cities in Japan, to inclusive fintech platforms in Africa, and cloud-first enterprise solutions in the Middle East. This piece explores how telcos are reshaping their role in the digital economy—building intelligent, scalable, and people-first tech ecosystems.
MATRIXX Software introduces dynamic billing support for satellite and non-terrestrial network (NTN) services, enabling telecom operators to expand coverage, monetize emerging LEO partnerships, and unify revenue management. The platform supports flexible commercial models, powering growth in underserved regions and across consumer, enterprise, and wholesale markets.
The telecom industry is in the midst of a major shift from “telco” to “techco”, with operators investing in AI, 5G, cloud computing, and digital services to compete with tech giants like Amazon and Google. At MWC 2025, leaders from e&, KDDI, MTN, and SK Telecom discussed their AI-driven strategies, including self-healing networks, smart city infrastructure, fintech expansion, and enterprise 5G solutions. As telcos embrace AI-powered automation and cloud-based innovations, they are redefining their role in the digital economy.
Explore the transformative journey as Cisco, Mitsui, and KDDI unite to deploy Private 5G technology, ushering in a new era for Japan's manufacturing landscape. This collaboration aims to enhance operational efficiency, safety, and innovation through the power of advanced Private 5G networks, marking a significant leap towards the realization of smart factories.
Investors seeking to maximize their profits from the potential of 5G should consider a multi-pronged approach and invest in companies that provide 5G network equipment, tower infrastructure, semiconductors, and hyperscalers as well as 5G mobile network operators. Here are the top companies across the sectors that are leading global public/private network rollouts.
KDDI has announced that it has installed a 5G base station at its Tokyo campus, making it the first of its kind in Japan, as all components have been placed underground to avoid exposed antennas.

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