Private Network Awards 2025 @MWC Las Vegas

Customer Service

India's AI oversight for telecom is moving from recommendations to implementation, with policy review and technical workstreams running in parallel. The Telecom Regulatory Authority of India has issued recommendations on leveraging artificial intelligence and big data in telecom, including the creation of an independent statutory authority for AI governance. The proposed Artificial Intelligence and Data Authority of India (AIDAI) is envisioned to promote responsible AI development and regulate sectoral use cases. The Ministry of Electronics and Information Technology has initiated projects with research bodies and universities focused on how to ensure and test AI trustworthiness.
Fresh polling signals rising public concern that AI could upend employment, destabilize politics, and strain social and energy systems. A recent Reuters/Ipsos survey of 4,446 U.S. adults found that 71% worry AI will permanently displace too many workers. Seventy-seven percent of respondents fear AI will fuel political instability if hostile actors exploit the technology. The poll also shows broad worry about AIs indirect costs: 66% are concerned about AI companions displacing human relationships, and 61% are concerned about the technology’s energy footprint. Bottom line: Public concern is high, and that increases the cost of missteps.
Edge AI is reshaping broadband customer experience by powering smart routers, proactive troubleshooting, conversational AI, and personalized Wi-Fi management. Learn how leading ISPs like Comcast and Charter use edge computing to boost reliability, security, and customer satisfaction.
Network APIs are redefining the telecom sector, enabling real-time services, secure mobile payments, IoT support, and cross-industry innovation. With projected market growth to $30B by 2030, telecom leaders are focusing on standardization, ecosystem collaboration, and developer engagement to unlock the full value of APIs in the 5G era.
In Innovation In Action, executives from Time, Sierra, and Axios share how they’re redefining business, media, and journalism with AI. Time is unlocking over a century of content for fair AI use, while Sierraโ€™s “agentic AI” elevates the customer experience across industries. Axios emphasizes human-first reporting with AI support. Across the board, these leaders show how strategic adaptation can embrace AI without compromising trust, transparency, or editorial integrity.
FinTech, private 5G networks, and AI are converging to reshape digital finance across industries. From embedded payments and super apps to AI-driven credit scoring and secure M2M transactions, this $2 trillion opportunity is powered by mobile technology, cloud infrastructure, and regulatory evolution. Leaders must act fast to unlock new revenue, scale inclusion, and secure digital ecosystems.
In 2025, the ASEAN telecommunications sector is set for significant changes, driven by AI integration, digital infrastructure expansion, and strategic market consolidations. These transformations aim to enhance operational efficiency and profitability within the region’s dynamic telecom landscape.
Indiaโ€™s telecom sector is rapidly evolving with AI and automation enhancing network operations, customer service, and 5G deployment. With over 125 million 5G users and major investments from companies like Reliance Jio and Bharti Airtel, AI technologies are proving essential for scalability and efficiency. Despite challenges like infrastructure integration and talent gaps, Indiaโ€™s growing AI ecosystem and government support are driving the future of smart telecom solutions.
OpenAI and Meta are eyeing partnerships with Reliance Industries to bring AI tools like ChatGPT and Llama to millions in India. By integrating with Relianceโ€™s telecom and digital networks, these tech giants aim to make AI more accessible and affordable. Relianceโ€™s reach, infrastructure, and government ties make it an ideal partner to scale AI adoption across diverse marketsโ€”from cities to rural India.
Observe.AI has unveiled VoiceAI agentsโ€”intelligent, realistic voice-powered AI tools designed to automate contact center operations. These AI agents manage routine customer interactions using advanced voice technology, reduce support costs by up to 80%, and integrate easily with tools like Salesforce and Zendesk. With features like interruption detection and robust data security, VoiceAI agents mark a leap forward in contact center automation.
Whitepaper
Telecom networks are facing unprecedented complexity with 5G, IoT, and cloud services. Traditional service assurance methods are becoming obsolete, making AI-driven, real-time analytics essential for competitive advantage. This independent industry whitepaper explores how DPUs, GPUs, and Generative AI (GenAI) are enabling predictive automation, reducing operational costs, and improving service quality....
Whitepaper
Explore the collaboration between Purdue Research Foundation, Purdue University, Ericsson, and Saab at the Aviation Innovation Hub. Discover how private 5G networks, real-time analytics, and sustainable innovations are shaping the "Airport of the Future" for a smarter, safer, and greener aviation industry....
Article & Insights
This article explores the deployment of 5G NR Transparent Non-Terrestrial Networks (NTNs), detailing the architecture's advantages and challenges. It highlights how this "bent-pipe" NTN approach integrates ground-based gNodeB components with NGSO satellite constellations to expand global connectivity. Key challenges like moving beam management, interference mitigation, and latency are discussed, underscoring...

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Private Network Awards 2025 @MWC Las Vegas
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Private Network Awards 2025 at MWC Las Vegas

Recognizing excellence in 5G, LTE, CBRS, and connected industries.
Early Bird Deadline: Sept 5, 2025 | Final Deadline: Sept 30, 2025