5G Services and Monetization Strategy

Introduction to 5G Services Launched Globally

5G services, commercially launched in April 2019, have marked a significant milestone in the evolution of digital connectivity. Within the first year, various global digital service providers have introduced an array of 5G services. These services not only demonstrate the vast potential of 5G technology but also reveal diverse monetization strategies. Additionally, these services often leverage additional technologies alongside 5G to enhance delivery and functionality.

Sample 5G Services Launched by Global Service Providers

Integrated Healthcare 5G Service by AT&T and Rush University System for Health: This pioneering initiative harnesses the power of 5G and Multi-Access Edge Computing (MEC) to revolutionize healthcare. It focuses on enhancing patient care through technology-driven therapies, employing service robots equipped with artificial intelligence for various hospital tasks. The fast transmission capabilities of 5G enable quick sharing of large medical image files, facilitating better and timely medical decisions. Additionally, this collaboration aims to improve hospital energy efficiency, optimizing operations and reducing costs.

eHealth 5G Service with AT&T and VITAS Healthcare: This service addresses the unique needs of hospice care by using 5G-enabled virtual reality (VR) systems. It offers immersive experiences that help alleviate chronic pain and anxiety among patients, transporting them virtually to serene environments or historical sites for therapeutic purposes. This innovative approach introduces a new dimension to palliative care, making it more effective and humane.

Public Safety 5G Service – FirstNet with AT&T and Nellis Air Force Base: AT&T’s collaboration with Nellis Air Force Base under the FirstNet initiative provides comprehensive 5G infrastructure support. This service enhances various aspects of base operations, including advanced flight line activities, virtual reality-based training for personnel, and near real-time inventory and logistics management. It ensures that over 40,000 Air Force personnel, their families, and retirees receive efficient and secure communication services.

eRetail 5G Service by AT&T and Badger Technologies™: This collaboration is set to transform the retail sector by deploying autonomous robots for efficient inventory management and hazard detection. Leveraging 5G and MEC, these robots streamline store operations, improve customer experiences, and ensure safety by promptly identifying and addressing store hazards and stock inconsistencies.


Smart Factory 5G Service by SKT and SK Hynix: Aimed at enhancing semiconductor manufacturing, this service uses 5G and MEC to detect defects in semiconductor products swiftly. It contributes to more efficient management of production processes and logistics, significantly reducing the time and resources spent in quality control.

Remote Game Learning 5G Service by NTT DoCoMo and PGA: This unique service offers remote golf lessons, where AI technology analyzes 5G-captured footage of players’ swings. It provides golf enthusiasts with personalized feedback and improvement tips, making learning more accessible and efficient.

Digital Learning 5G Service by AT&T and Deloitte University: This service leverages 5G, Edge Compute, and immersive mixed reality to elevate corporate learning programs. It offers a more engaging and interactive educational experience, enhancing the effectiveness of corporate training and overall guest experiences at Deloitte University.

Event Experience by Verizon: Verizon is enhancing the stadium experience by introducing 5G, which allows fans to enjoy high-capacity networks with faster download speeds and reduced latency. This service significantly improves the overall event experience, enabling fans to engage with various digital offerings seamlessly while enjoying live events.

Road Learner by SKT and Seoul Metropolitan City Government: In collaboration with the Seoul Metropolitan City Government, SKT is developing a 5G-based autonomous driving infrastructure. The service focuses on maintaining up-to-date high-definition maps essential for the operation of autonomous vehicles, ensuring safer and more efficient urban transportation.

Autonomous Vehicle Safety 5G Service by SKT: SKT’s ‘Next Generation Single Photon LiDAR’ technology, integral to this service, is set to enhance the safety of autonomous vehicles. The advanced LiDAR system, with its long-range detection capabilities and accuracy even in adverse weather, ensures safer navigation for autonomous vehicles.

Vehicle Infotainment (IVI) 5G Service by SKT: This comprehensive infotainment system integrates navigation, AI, music streaming, and OTT services, providing a seamless and enriched in-vehicle entertainment experience. It caters to the evolving needs of modern drivers and passengers, offering a diverse range of entertainment options.

eSports Services by SKT: SKT has introduced several eSports services, including augmented reality experiences, VR-based live broadcasting, and VR replays. These services offer fans immersive ways to experience eSports, bringing them closer to the action and enhancing their viewing experience.

ePark 5G Service by SKT: This innovative AR service, launched in parks like Olympic Park and Yeouido Park in Seoul, uses augmented reality to create interactive experiences for park visitors. By utilizing their smartphones, users can see and interact with virtual animals and mythical creatures, such as giant cats and wyverns, superimposed onto the real-world park environment. This service not only provides a unique recreational activity but also demonstrates the potential of 5G in enhancing public spaces with digital experiences.

eGaming 5G Service by Sprint: To capitalize on the high-speed capabilities of 5G, Sprint introduced a special offer where users could enjoy a 90-day free trial to instantly play more than 100 mobile games. This service, available on 5G phones, exemplifies the potential of 5G in transforming the gaming industry by eliminating the need for lengthy downloads and enabling smoother, more responsive gameplay.

Responsive Gaming 5G Service by Verizon: Verizon’s service targets the gaming sector by offering console-quality multiplayer gaming that can be enjoyed on the go. This service takes advantage of 5G’s low latency and high-speed capabilities, providing a seamless and immersive gaming experience that rivals traditional console gaming.

Multi-view ESports 5G Service by Korea Telecom (KT): KT’s service provides a 360-degree media experience, enhancing the viewing of e-sports and high-quality music content. This service is designed to maximize user engagement by utilizing the ultra-fast, low-latency network of 5G, offering a more immersive and interactive way to enjoy eSports and music.

AR Video Call by South Korea Telecom (SKT): SKT’s ‘Callar for Sero TV’ service integrates their AR video call technology with Samsung’s Sero TV. This innovative service offers enhanced AR video calling experiences by applying facial recognition, real-time background and portrait segmentation techniques, and ultra-high-definition technology. It allows users to enjoy a more interactive and engaging video call experience by linking their smartphones to Sero TV.

Watch and Play by SKT: This service is a real-time interactive game platform that combines gaming with broadcasting. It enables users to choose between watching a game and jumping into playing it. This platform offers a unique and exciting experience, allowing users to engage more actively with the games they are interested in.

These diverse 5G services, launched by global digital service providers, highlight the extensive range of applications that 5G technology can offer across various sectors. From healthcare and public safety to retail, gaming, and entertainment, 5G is paving the way for innovative solutions that enhance efficiency, user experience, and overall quality of life.

Monetization Strategies for 5G Services

  1. 5G Access Plans: Providers like AT&T and Verizon have introduced plans that include an additional charge (e.g., $10/month) for 5G network access.

  2. Quality of Service (QoS) Based Charging: An example is Vodafone UK’s “unlimited max” plan, which offers differentiated pricing based on service quality.

  3. 5G Value-Added Service Plans: These plans include enhanced services like TV and sports in 4K, ultra-high definition, and augmented reality and virtual reality-based e-sports.

Conclusion and Future Prospects

As 5G network coverage expands globally, the adoption of these innovative 5G-based services is expected to grow. Service providers are continuously exploring new avenues for value addition, either independently or in conjunction with ecosystem partners. This first year of 5G deployment has set a strong foundation for future advancements in digital connectivity, opening doors to unprecedented service offerings and customer experiences.

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In an environment of accelerating change, global decision-makers convene to explore how the industry can unlock the full potential of 5G while laying the groundwork for what comes next. Visionaries take the stage to chart a path toward a hyper-connected world shaped by AI-native networks and next-generation infrastructure. Discover how operators are rethinking value creation and building the foundations of a more dynamic, intelligent and equitable digital economy.
Tech News & Insight
NTT DOCOMO and Keio University have validated that commercial 5G Standalone (SA) can stably support haptic-grade robot teleoperation using network slicing and configured grant—turning years of URLLC theory into practical results. By pairing 3GPP-configured grant scheduling with a low-latency slice and Keio’s Real Haptics technology, DOCOMO showed that public 5G SA can carry force and tactile feedback with the determinism required for safe, precise manipulation. The KPIs demonstrate material improvements in latency stability, force fidelity, and motion smoothness—indicators that the control loop is resilient enough for practical tasks.
Tech News & Insight
NTT DOCOMO and Keio University have validated that commercial 5G Standalone (SA) can stably support haptic-grade robot teleoperation using network slicing and configured grant—turning years of URLLC theory into practical results. By pairing 3GPP-configured grant scheduling with a low-latency slice and Keio’s Real Haptics technology, DOCOMO showed that public 5G SA can carry force and tactile feedback with the determinism required for safe, precise manipulation. The KPIs demonstrate material improvements in latency stability, force fidelity, and motion smoothness—indicators that the control loop is resilient enough for practical tasks.
Tech News & Insight
NTT DATA’s private 5G rollout across 50 Cargill facilities signals that industrial connectivity is moving from pilot projects to standardized, multi-site execution. NTT DATA has deployed private 5G at Cargill manufacturing and processing locations worldwide—mostly in the United States with live sites in Europe—enabling a connected workforce, robotics, and edge AI across plants that are often too large and complex for conventional Wi‑Fi or wired networks to cover reliably. Manufacturers are consolidating on common digital platforms and need predictable, low-latency wireless for operational data, mobile human–machine interfaces, and autonomous systems; private 5G—built on 3GPP standards with SIM-based security and policy-based QoS—offers deterministic performance at scale where legacy networks struggle.
Tech News & Insight
NTT DATA’s private 5G rollout across 50 Cargill facilities signals that industrial connectivity is moving from pilot projects to standardized, multi-site execution. NTT DATA has deployed private 5G at Cargill manufacturing and processing locations worldwide—mostly in the United States with live sites in Europe—enabling a connected workforce, robotics, and edge AI across plants that are often too large and complex for conventional Wi‑Fi or wired networks to cover reliably. Manufacturers are consolidating on common digital platforms and need predictable, low-latency wireless for operational data, mobile human–machine interfaces, and autonomous systems; private 5G—built on 3GPP standards with SIM-based security and policy-based QoS—offers deterministic performance at scale where legacy networks struggle.
Tech News & Insight
American Tower’s latest outlook puts a hard number on a trend most operators feel on the ground: the network needs to double by the end of the decade to absorb 5G, fixed wireless access, and AI-driven traffic. Mobile data growth remains the primary engine for new network investment. As 5G adoption scales and fixed wireless access expands, capacity pressure is shifting from coverage to throughput. The next leg comes from AI. New applications—from on-device inference to computer vision at the edge—demand more bandwidth, tighter latency, and stronger uplink. That profile is different from today’s downlink-heavy usage and will stress radios, backhaul, and site power.
Tech News & Insight
American Tower’s latest outlook puts a hard number on a trend most operators feel on the ground: the network needs to double by the end of the decade to absorb 5G, fixed wireless access, and AI-driven traffic. Mobile data growth remains the primary engine for new network investment. As 5G adoption scales and fixed wireless access expands, capacity pressure is shifting from coverage to throughput. The next leg comes from AI. New applications—from on-device inference to computer vision at the edge—demand more bandwidth, tighter latency, and stronger uplink. That profile is different from today’s downlink-heavy usage and will stress radios, backhaul, and site power.
Tech News & Insight
TELUS Digital is using Mobile World Congress 2026 to move the AI-in-telecom conversation from pilots to proven production at scale. TELUS Digital reports processing more than two trillion tokens in 2025 through its Fuel iX generative AI platform for TELUS operations and customers. The portfolio spans AI for customer experience, application safety, and network modernization—built and battle-tested within TELUS before client rollout. The Network Design Services practice applies AI to planning and optimization while charting a path from legacy network stacks to cloud-native, automated environments.
Tech News & Insight
TELUS Digital is using Mobile World Congress 2026 to move the AI-in-telecom conversation from pilots to proven production at scale. TELUS Digital reports processing more than two trillion tokens in 2025 through its Fuel iX generative AI platform for TELUS operations and customers. The portfolio spans AI for customer experience, application safety, and network modernization—built and battle-tested within TELUS before client rollout. The Network Design Services practice applies AI to planning and optimization while charting a path from legacy network stacks to cloud-native, automated environments.

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