5G Services and Monetization Strategy

Introduction to 5G Services Launched Globally

5G services, commercially launched in April 2019, have marked a significant milestone in the evolution of digital connectivity. Within the first year, various global digital service providers have introduced an array of 5G services. These services not only demonstrate the vast potential of 5G technology but also reveal diverse monetization strategies. Additionally, these services often leverage additional technologies alongside 5G to enhance delivery and functionality.

Sample 5G Services Launched by Global Service Providers

Integrated Healthcare 5G Service by AT&T and Rush University System for Health: This pioneering initiative harnesses the power of 5G and Multi-Access Edge Computing (MEC) to revolutionize healthcare. It focuses on enhancing patient care through technology-driven therapies, employing service robots equipped with artificial intelligence for various hospital tasks. The fast transmission capabilities of 5G enable quick sharing of large medical image files, facilitating better and timely medical decisions. Additionally, this collaboration aims to improve hospital energy efficiency, optimizing operations and reducing costs.

eHealth 5G Service with AT&T and VITAS Healthcare: This service addresses the unique needs of hospice care by using 5G-enabled virtual reality (VR) systems. It offers immersive experiences that help alleviate chronic pain and anxiety among patients, transporting them virtually to serene environments or historical sites for therapeutic purposes. This innovative approach introduces a new dimension to palliative care, making it more effective and humane.

Public Safety 5G Service – FirstNet with AT&T and Nellis Air Force Base: AT&T’s collaboration with Nellis Air Force Base under the FirstNet initiative provides comprehensive 5G infrastructure support. This service enhances various aspects of base operations, including advanced flight line activities, virtual reality-based training for personnel, and near real-time inventory and logistics management. It ensures that over 40,000 Air Force personnel, their families, and retirees receive efficient and secure communication services.

eRetail 5G Service by AT&T and Badger Technologies™: This collaboration is set to transform the retail sector by deploying autonomous robots for efficient inventory management and hazard detection. Leveraging 5G and MEC, these robots streamline store operations, improve customer experiences, and ensure safety by promptly identifying and addressing store hazards and stock inconsistencies.

Smart Factory 5G Service by SKT and SK Hynix: Aimed at enhancing semiconductor manufacturing, this service uses 5G and MEC to detect defects in semiconductor products swiftly. It contributes to more efficient management of production processes and logistics, significantly reducing the time and resources spent in quality control.

Remote Game Learning 5G Service by NTT DoCoMo and PGA: This unique service offers remote golf lessons, where AI technology analyzes 5G-captured footage of players’ swings. It provides golf enthusiasts with personalized feedback and improvement tips, making learning more accessible and efficient.

Digital Learning 5G Service by AT&T and Deloitte University: This service leverages 5G, Edge Compute, and immersive mixed reality to elevate corporate learning programs. It offers a more engaging and interactive educational experience, enhancing the effectiveness of corporate training and overall guest experiences at Deloitte University.

Event Experience by Verizon: Verizon is enhancing the stadium experience by introducing 5G, which allows fans to enjoy high-capacity networks with faster download speeds and reduced latency. This service significantly improves the overall event experience, enabling fans to engage with various digital offerings seamlessly while enjoying live events.

Road Learner by SKT and Seoul Metropolitan City Government: In collaboration with the Seoul Metropolitan City Government, SKT is developing a 5G-based autonomous driving infrastructure. The service focuses on maintaining up-to-date high-definition maps essential for the operation of autonomous vehicles, ensuring safer and more efficient urban transportation.

Autonomous Vehicle Safety 5G Service by SKT: SKT’s ‘Next Generation Single Photon LiDAR’ technology, integral to this service, is set to enhance the safety of autonomous vehicles. The advanced LiDAR system, with its long-range detection capabilities and accuracy even in adverse weather, ensures safer navigation for autonomous vehicles.

Vehicle Infotainment (IVI) 5G Service by SKT: This comprehensive infotainment system integrates navigation, AI, music streaming, and OTT services, providing a seamless and enriched in-vehicle entertainment experience. It caters to the evolving needs of modern drivers and passengers, offering a diverse range of entertainment options.

eSports Services by SKT: SKT has introduced several eSports services, including augmented reality experiences, VR-based live broadcasting, and VR replays. These services offer fans immersive ways to experience eSports, bringing them closer to the action and enhancing their viewing experience.

ePark 5G Service by SKT: This innovative AR service, launched in parks like Olympic Park and Yeouido Park in Seoul, uses augmented reality to create interactive experiences for park visitors. By utilizing their smartphones, users can see and interact with virtual animals and mythical creatures, such as giant cats and wyverns, superimposed onto the real-world park environment. This service not only provides a unique recreational activity but also demonstrates the potential of 5G in enhancing public spaces with digital experiences.

eGaming 5G Service by Sprint: To capitalize on the high-speed capabilities of 5G, Sprint introduced a special offer where users could enjoy a 90-day free trial to instantly play more than 100 mobile games. This service, available on 5G phones, exemplifies the potential of 5G in transforming the gaming industry by eliminating the need for lengthy downloads and enabling smoother, more responsive gameplay.

Responsive Gaming 5G Service by Verizon: Verizon’s service targets the gaming sector by offering console-quality multiplayer gaming that can be enjoyed on the go. This service takes advantage of 5G’s low latency and high-speed capabilities, providing a seamless and immersive gaming experience that rivals traditional console gaming.

Multi-view ESports 5G Service by Korea Telecom (KT): KT’s service provides a 360-degree media experience, enhancing the viewing of e-sports and high-quality music content. This service is designed to maximize user engagement by utilizing the ultra-fast, low-latency network of 5G, offering a more immersive and interactive way to enjoy eSports and music.

AR Video Call by South Korea Telecom (SKT): SKT’s ‘Callar for Sero TV’ service integrates their AR video call technology with Samsung’s Sero TV. This innovative service offers enhanced AR video calling experiences by applying facial recognition, real-time background and portrait segmentation techniques, and ultra-high-definition technology. It allows users to enjoy a more interactive and engaging video call experience by linking their smartphones to Sero TV.

Watch and Play by SKT: This service is a real-time interactive game platform that combines gaming with broadcasting. It enables users to choose between watching a game and jumping into playing it. This platform offers a unique and exciting experience, allowing users to engage more actively with the games they are interested in.

These diverse 5G services, launched by global digital service providers, highlight the extensive range of applications that 5G technology can offer across various sectors. From healthcare and public safety to retail, gaming, and entertainment, 5G is paving the way for innovative solutions that enhance efficiency, user experience, and overall quality of life.

Monetization Strategies for 5G Services

  1. 5G Access Plans: Providers like AT&T and Verizon have introduced plans that include an additional charge (e.g., $10/month) for 5G network access.

  2. Quality of Service (QoS) Based Charging: An example is Vodafone UK’s “unlimited max” plan, which offers differentiated pricing based on service quality.

  3. 5G Value-Added Service Plans: These plans include enhanced services like TV and sports in 4K, ultra-high definition, and augmented reality and virtual reality-based e-sports.

Conclusion and Future Prospects

As 5G network coverage expands globally, the adoption of these innovative 5G-based services is expected to grow. Service providers are continuously exploring new avenues for value addition, either independently or in conjunction with ecosystem partners. This first year of 5G deployment has set a strong foundation for future advancements in digital connectivity, opening doors to unprecedented service offerings and customer experiences.

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Tech News & Insight
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Tech News & Insight
With the Union Budget around the corner, the Cellular Operators Association of India (COAI) is asking for a structural fix to spectrum pricing, statutory levies, and GST that is designed to restore sector health and accelerate digital infrastructure build-out. COAI’s agenda centers on spectrum affordability, regulatory levy rationalization, and GST reform to unlock liquidity frozen as input tax credit. COAI argues for spending the sizable unused corpus first, holding the DBN levy in abeyance, and trimming license fees to roughly 0.5–1% to cover administrative costs. Cutting GST on regulatory payments from 18% to 5% would reduce the pace of new ITC build-up and meaningfully ease liquidity pressure.
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Tech News & Insight
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Tech News & Insight
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Tech News & Insight
New Delhi has unveiled a sweeping tax holiday to capture the next wave of AI and cloud build-outs, positioning India as a long-term base for exporting compute. Foreign providers that deliver cloud and data center services to customers outside India will pay zero corporate tax on those revenues through 2047, provided workloads run from facilities in India. The budget also introduces a 15% cost-plus safe harbor for Indian data center units serving related foreign parties, simplifying transfer pricing for global delivery hubs. For cloud providers, it strengthens the business case to place GPU clusters, storage, and interconnect in India to serve overseas demand, not just local workloads.
Tech News & Insight
NTT DATA and AWS have signed a multi-year strategic collaboration aimed at accelerating cloud modernization and responsible agentic AI adoption, with clear implications for APAC enterprises and telecoms. The agreement expands joint go-to-market and delivery across four pillars: AI-driven cloud transformation, industry cloud solutions, AI-enabled managed services and customer experience, and sovereign cloud for regulated workloads. NTT DATA has created a dedicated AWS Business Group with close to 11,000 AWS-certified experts and plans to certify nearly 10,000 more in three years. APAC boards want measurable AI outcomes, but legacy estates, data fragmentation, and compliance obligations slow progress.
Tech News & Insight
NTT DATA and AWS have signed a multi-year strategic collaboration aimed at accelerating cloud modernization and responsible agentic AI adoption, with clear implications for APAC enterprises and telecoms. The agreement expands joint go-to-market and delivery across four pillars: AI-driven cloud transformation, industry cloud solutions, AI-enabled managed services and customer experience, and sovereign cloud for regulated workloads. NTT DATA has created a dedicated AWS Business Group with close to 11,000 AWS-certified experts and plans to certify nearly 10,000 more in three years. APAC boards want measurable AI outcomes, but legacy estates, data fragmentation, and compliance obligations slow progress.
Tech News & Insight
Apple’s purchase of Israeli start-up Q.ai accelerates its shift toward multimodal, audio-first wearables and tighter on-device AI. Apple acquired Q.ai, a Tel Aviv-based AI company operating in stealth since 2022, in a transaction reported around $2 billion, making it Apple’s second-largest acquisition after Beats. The move lands as Apple pushes a broader AI refresh across devices and services, including a reworked Siri due next month and a reported integration of Google’s Gemini into Apple Foundation Models. The core value is a human-computer interface designed to reduce friction between intent and AI execution. This enables “silent speech” and context awareness without overt voice commands or touch.
Tech News & Insight
Apple’s purchase of Israeli start-up Q.ai accelerates its shift toward multimodal, audio-first wearables and tighter on-device AI. Apple acquired Q.ai, a Tel Aviv-based AI company operating in stealth since 2022, in a transaction reported around $2 billion, making it Apple’s second-largest acquisition after Beats. The move lands as Apple pushes a broader AI refresh across devices and services, including a reworked Siri due next month and a reported integration of Google’s Gemini into Apple Foundation Models. The core value is a human-computer interface designed to reduce friction between intent and AI execution. This enables “silent speech” and context awareness without overt voice commands or touch.
Tech News & Insight
ServiceNow has named Anthropic’s Claude as the default model for its Build Agent and a preferred model across the ServiceNow AI Platform, signaling a shift from AI pilots to deeply embedded, production-grade automation. Embedding Claude into that fabric gives customers an on-ramp to agentic automation—systems that can reason over context, decide, and execute tasks—without stitching together point tools. Claude becomes the default model for ServiceNow Build Agent, an AI-assisted builder for apps and automations. Embedding Claude within the ServiceNow AI Platform enables access control, usage monitoring, and compliance aligned to enterprise policies. ServiceNow aims to cut implementation timelines for customers by roughly half by using Claude to accelerate configuration, adoption, and rollout.
Tech News & Insight
ServiceNow has named Anthropic’s Claude as the default model for its Build Agent and a preferred model across the ServiceNow AI Platform, signaling a shift from AI pilots to deeply embedded, production-grade automation. Embedding Claude into that fabric gives customers an on-ramp to agentic automation—systems that can reason over context, decide, and execute tasks—without stitching together point tools. Claude becomes the default model for ServiceNow Build Agent, an AI-assisted builder for apps and automations. Embedding Claude within the ServiceNow AI Platform enables access control, usage monitoring, and compliance aligned to enterprise policies. ServiceNow aims to cut implementation timelines for customers by roughly half by using Claude to accelerate configuration, adoption, and rollout.
Tech News & Insight
Verizon exits 2025 with standout subscriber growth and a leaner 2026 investment plan that shifts dollars from network build to integration, efficiency and customer retention. Verizon posted more than 1 million net additions in the fourth quarter, including 616,000 postpaid phone net adds—the best showing since 2019—and 372,000 broadband net adds driven by 319,000 fixed wireless access (FWA) additions and the strongest Fios Internet quarter since 2020. After years of 5G coverage build, Verizon is pivoting to densification, fiber integration and operating efficiency, allowing capex to step down without undermining network competitiveness. Capital will concentrate on fiber-led convergence, FWA capacity, and experience-centric technologies that reduce churn and support revenue quality.
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Verizon exits 2025 with standout subscriber growth and a leaner 2026 investment plan that shifts dollars from network build to integration, efficiency and customer retention. Verizon posted more than 1 million net additions in the fourth quarter, including 616,000 postpaid phone net adds—the best showing since 2019—and 372,000 broadband net adds driven by 319,000 fixed wireless access (FWA) additions and the strongest Fios Internet quarter since 2020. After years of 5G coverage build, Verizon is pivoting to densification, fiber integration and operating efficiency, allowing capex to step down without undermining network competitiveness. Capital will concentrate on fiber-led convergence, FWA capacity, and experience-centric technologies that reduce churn and support revenue quality.
Tech News & Insight
Telenor is monetizing its 25-year run in Thailand by selling its entire stake in True Corporation, signaling a strategic refocus and a maturing Asian portfolio. Telenor agreed to sell 24.95% of True Corporation to Arise Digital Technology Company Limited at THB 11.70 per share, with a mutual put/call option to transfer the remaining 5.35% two years after closing. The agreed valuation implies proceeds of roughly NOK 39 billion (about US$3.9 billion) and represents a notable premium—around 36% over True’s first post-merger trading day close and about 4% over the recent three-month VWAP. The sale aligns with a broader pivot toward capital discipline, structural simplification, and a tighter Nordic focus.
Tech News & Insight
Telenor is monetizing its 25-year run in Thailand by selling its entire stake in True Corporation, signaling a strategic refocus and a maturing Asian portfolio. Telenor agreed to sell 24.95% of True Corporation to Arise Digital Technology Company Limited at THB 11.70 per share, with a mutual put/call option to transfer the remaining 5.35% two years after closing. The agreed valuation implies proceeds of roughly NOK 39 billion (about US$3.9 billion) and represents a notable premium—around 36% over True’s first post-merger trading day close and about 4% over the recent three-month VWAP. The sale aligns with a broader pivot toward capital discipline, structural simplification, and a tighter Nordic focus.
Tech News & Insight
TeraWave combines 5,280 low Earth orbit satellites with 128 medium Earth orbit satellites—5,408 spacecraft in total—tied together via optical inter-satellite links. The design targets global coverage with two distinct performance tiers: up to 144 Gbps symmetrical RF links per enterprise customer using Q/V-band in LEO, and optical links in MEO delivering up to 6 Tbps for high-throughput trunking between hubs. Blue Origin positions the service for point-to-point private links and enterprise-grade internet access, with an initial target of up to 100,000 customers. The company intends to launch on its own New Glenn vehicles and leverage reusable engines to scale deployment.
Tech News & Insight
TeraWave combines 5,280 low Earth orbit satellites with 128 medium Earth orbit satellites—5,408 spacecraft in total—tied together via optical inter-satellite links. The design targets global coverage with two distinct performance tiers: up to 144 Gbps symmetrical RF links per enterprise customer using Q/V-band in LEO, and optical links in MEO delivering up to 6 Tbps for high-throughput trunking between hubs. Blue Origin positions the service for point-to-point private links and enterprise-grade internet access, with an initial target of up to 100,000 customers. The company intends to launch on its own New Glenn vehicles and leverage reusable engines to scale deployment.
Tech News & Insight
France’s three other mobile network operators—Bouygues Telecom, Free-iliad and Orange—have reopened negotiations with Altice to carve up most of SFR, reviving a complex deal that could reshape competition, capex and customer experience across the market. The operators confirmed they are conducting due diligence with Altice after re-engaging in early January 2026, stressing that legal and financial terms remain undecided and that there is no assurance of a transaction. A successful transaction would compress the French market from four to three MNOs, with material consequences for pricing power, 5G/fiber investment, vendor ecosystems and enterprise buyers. Consolidation momentum is building across Europe, evidenced by recent approvals of large transactions with stringent remedies. Altice has been under sustained pressure to reduce debt following restructurings and asset sales.
Tech News & Insight
France’s three other mobile network operators—Bouygues Telecom, Free-iliad and Orange—have reopened negotiations with Altice to carve up most of SFR, reviving a complex deal that could reshape competition, capex and customer experience across the market. The operators confirmed they are conducting due diligence with Altice after re-engaging in early January 2026, stressing that legal and financial terms remain undecided and that there is no assurance of a transaction. A successful transaction would compress the French market from four to three MNOs, with material consequences for pricing power, 5G/fiber investment, vendor ecosystems and enterprise buyers. Consolidation momentum is building across Europe, evidenced by recent approvals of large transactions with stringent remedies. Altice has been under sustained pressure to reduce debt following restructurings and asset sales.
Tech News & Insight
CEO Börje Ekholm indicated the company will keep trimming headcount after cutting roughly 5,000 positions over the last year. In Sweden, Ericsson has notified authorities and begun union talks that could affect about 1,600 roles, part of a multi‑year restructuring program. The move follows a 2023 plan to remove around 8,500 jobs worldwide—about 8% of its workforce—with further reductions last year in markets such as Spain and Canada. The rationale remains consistent: reset the cost base, protect profitability, and keep investment firepower for strategic bets amid a slower operator capex cycle.
Tech News & Insight
CEO Börje Ekholm indicated the company will keep trimming headcount after cutting roughly 5,000 positions over the last year. In Sweden, Ericsson has notified authorities and begun union talks that could affect about 1,600 roles, part of a multi‑year restructuring program. The move follows a 2023 plan to remove around 8,500 jobs worldwide—about 8% of its workforce—with further reductions last year in markets such as Spain and Canada. The rationale remains consistent: reset the cost base, protect profitability, and keep investment firepower for strategic bets amid a slower operator capex cycle.

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