Ericsson’s AI-powered intent-based operations to deliver 5G premium services

An industry-leading solution that enables communications service providers to unlock the monetization of new services by consistently delivering differentiated connectivity services
Simplifies network operations by managing conflicting intents to meet the desired business outcomes 
Allows the network to respond, adapt and scale in a fully autonomous way to changes in network demands
Leverages one of the largest telco AI and automation use case libraries
Ericsson-AI-powered-intent-based-operations-to-deliver-5G-premium-services
Image Credit: Ericsson

Ericsson (NASDAQ: ERIC) announces AI-powered intent-based operations, within its managed services Ericsson Operations Engine, to enable differentiated premium 5G services for consumers and enterprise businesses.


The new AI intent-based operations capabilities will provide an end-to-end framework to translate business requirements into real-time network actions. Leveraging one of the largest telco AI and automation use case libraries, Ericsson Operations Engine now can recommend and take the necessary actions, check network intents are met and support evaluation of solution options with pre-defined strategies.

This process of making recommendations and taking action is fully transparent and supports optimized decision-making with the speed and agility needed to enable new diverse services.

AI intent-based operations enable a wider variety of applications and use cases for consumers and businesses. As premium 5G services like network slicing roll out, scale and grow more complex, a new generation of operating models will be required for CSPs to monetize configurable services with detailed agreements on functional and non-functional characteristics.

The technology introduced today will seamlessly support self-optimizing networks that are driven by intent and hyper-automation and can dynamically adapt for increased service demand variability.

Ericsson’s AI intent-based operations has already proven successful in trial customer deployments with Malaysia’s Digital Nasional Berhad (DNB) leveraging it to deliver customized 5G services with guaranteed performance

Ken Tan, Chief Technology Officer, Digital Nasional Berhad says: “Our strategic partnership with Ericsson has contributed greatly to us becoming a world leader in 5G performance. Together, we implemented the world’s first multi-operator core network (MOCN), which allows Malaysia’s six mobile operators to access 5G Radio Access Network with their own core network without compromising any end-user experience or network performance. Now, the continued adoption of AI intent-based operations is allowing us to scale the network without incremental cost, which is essential for making 5G affordable and available for consumers and enterprises, as Malaysia continues to adopt digitalization.”

Bradley Mead, Head of Ericsson Managed Services says: “With this award-winning solution, we are enabling Ericsson Operations Engine to really understand communication services providers’ (CSPs) own business language and translate it into a telco service technical specification so that the network automatically delivers the requested business outcome, and is able to constantly evolve to meet future demands. This is a big step in our autonomous networks journey which shows how Ericsson Operations Engine continues to be at the forefront of innovation when transforming network operations.”

To learn more about Ericsson’s intent-based operations, click here.

NOTES TO EDITORS:

FOLLOW US:

Subscribe to Ericsson press releases here
Subscribe to Ericsson blog posts here
https://twitter.com/ericsson
https://www.facebook.com/ericsson
https://www.linkedin.com/company/ericsson

MORE INFORMATION AT:
Ericsson Newsroom
media.relations@ericsson.com  (+46 10 719 69 92)
investor.relations@ericsson.com  (+46 10 719 00 00)

ABOUT ERICSSON:
Ericsson enables communications service providers and enterprises to capture the full value of connectivity. The company’s portfolio spans the following business areas: Networks, Cloud Software and Services, Enterprise Wireless Solutions, Global Communications Platform, and Technologies and New Businesses. It is designed to help our customers go digital, increase efficiency and find new revenue streams. Ericsson’s innovation investments have delivered the benefits of mobility and mobile broadband to billions of people globally. Ericsson stock is listed on Nasdaq Stockholm and on Nasdaq New York. www.ericsson.com

RELATED LINKS:

 


Recent Content

At MWC 2025 Keynote 8: Global Shifts, industry experts will analyze how technology, AI, and semiconductor advancements are reshaping global power structures. As the U.S.-China tech rivalry intensifies, this session will explore its economic, political, and security implications. Featuring Keyu Jin (Harvard University), Jerry Sheehan (OECD), and Gregory C. Allen (CSIS), moderated by Jason Karaian (The New York Times).
At MWC 2025 Keynote 7: Tech Game Changers, industry pioneers including Peggy Johnson (Agility Robotics), Yuanqing Yang (Lenovo), Naveen Rao (Databricks), Arthur Mensch (Mistral AI), and Kate Ryder (Maven Clinic) shared insights on AI, robotics, and digital transformation. Key topics included humanoid robotics, AI-driven UI, healthcare innovation, and enterprise automation. Discover how AI, data intelligence, and open-source models are revolutionizing industries worldwide.
Join Scott Galloway—entrepreneur, bestselling author, NYU Stern School of Business marketing professor, and globally acclaimed podcaster—for an incisive and thought-provoking session at MWC 2025. Delve into some of our time’s most pressing cultural, social, and economic challenges. Such as the transformative economic impact of artificial intelligence, the intensifying geopolitical tensions reshaping the global landscape, and the profound effects of social media on mental health. 
AI is reshaping the world—transforming business, governance, and human interactions while raising critical questions about ethics, security, and digital equity. At MWC 2025, global AI pioneers, including Ray Kurzweil, Vilas Dhar, and industry leaders, will discuss AI’s role in automation, human augmentation, and the future of work. Join this thought-provoking keynote to explore how we can harness AI responsibly for an inclusive, innovative, and sustainable future.
As Europe accelerates its digital transformation, industry leaders from Vodafone, Orange, Deutsche Telekom, and Telefónica will explore strategies to enhance 5G and fiber networks, AI-driven innovation, and regulatory coherence. With growing global competition, Europe must balance connectivity expansion, fair competition, and sustainability to remain a leader in the digital economy. Join MWC 2025 to discover how Europe’s telecom vision is shaping the future.
As telecom innovation accelerates with 5G, AI, cloud computing, and 6G, regulators worldwide must balance progress with consumer protection, cybersecurity, and fair competition. At MWC 2025, industry leaders from the USA, India, and Europe will explore spectrum management, big tech regulation, net neutrality, and digital inclusion. This keynote provides critical insights into how telecom policies can foster innovation while ensuring security and fairness in a hyper-connected world.

Currently, no free downloads are available for related categories. Search similar content to download:

  • Reset

It seems we can't find what you're looking for.

Download Magazine

With Subscription

Subscribe To Our Newsletter

Scroll to Top

Private Network Readiness Assessment

Run your readiness check now — for enterprises, operators, OEMs & SIs planning and delivering Private 5G solutions with confidence.