- Tech News & Insight
- August 20, 2025
- Hema Kadia
Vodafone Idea (Vi) and IBM are launching an AI Innovation Hub to infuse AI and automation into Vis IT and operations, aiming to boost reliability, speed delivery, and improve customer experience in Indias fast-evolving 5G market. IBM Consulting will work with Vi to co-create AI solutions, digital accelerators, and automation tooling that modernize IT service delivery and streamline business processes. The initiative illustrates how AI and automation can reshape telco IT and managed services while laying groundwork for 5G-era revenue streams. Unified DevOps across OSS/BSS enables faster rollout of plans, bundles, and digital journeys.