OSS-BSS

Discover the top 9 trends transforming telecom inventory management in 2024. From predictive analytics and blockchain technology to AI-driven insights and IoT integration, these trends are optimizing operations, enhancing customer satisfaction, and promoting sustainability in the telecom industry.
For years, telcos have been talking about the disruption and opportunity that a new breed of cloud-native 5G services will bring. It takes one lightbulb moment to shift industry perspectives into a different gear. In 2023, that moment came with the news that Amazon is offering mobile connectivity. Discover how retailers are prioritizing customer experience with cloud-based infrastructure with analytics and machine learning, powering GenAI to deliver personalized packages and rapid time-to-market.
Automation in telecom has moved from a technology challenge to a “mindset” one. What does that mean?
What’s already standing out at the TM Forum’s flagship event in Copenhagen this year?
With AI and edge computing, the telecommunications industry is entering a new era of innovation. This in-depth article explores the synergies of Generative AI, edge computing, and OSS/BSS platforms in reshaping the future of telecom operations. From improved operational efficiency to real-time customer support, the possibilities are astounding. Take a journey into the future of telecommunications with us!
How is customer experience evolving in telecom?
The adoption of public cloud in telecom is about much more than technology.
In order to maximize revenue and add more value, operators must expand their connectivity offerings beyond speed and customer experience; they need to expand their footprint into edge cloud platforms and AI-based solution stacks. Doing this will help them secure a larger share of the potential profits.
This article discusses the transformative potential of 5G technology in telecommunications and the rise of a 5G marketplace model. It highlights how 5G’s high-speed, low-latency, and reliable capabilities can enhance Internet of Things applications, virtual reality, and mission-critical business communications. The article also explores how communication service providers can leverage 5G to offer value-based pricing and new services through network slicing and multi-access edge computing. The proposed 5G marketplace model allows users to compare and choose from various service offerings, similar to established B2C and B2B marketplaces. However, it also mentions the need for robust infrastructure, complex billing mechanisms, and industry acceptance for the successful implementation of this model.
Operators face billing challenges due to limitations with legacy systems that cannot support intent-based pricing.

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Whitepaper
Explore how Generative AI is transforming telecom infrastructure by solving critical industry challenges like massive data management, network optimization, and personalized customer experiences. This whitepaper offers in-depth insights into AI and Gen AI's role in boosting operational efficiency while ensuring security and regulatory compliance. Telecom operators can harness these AI-driven...
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Whitepaper
The whitepaper, "How Is Generative AI Optimizing Operational Efficiency and Assurance," provides an in-depth exploration of how Generative AI is transforming the telecom industry. It highlights how AI-driven solutions enhance customer support, optimize network performance, and drive personalized marketing strategies. Additionally, the whitepaper addresses the challenges of integrating AI into...
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Article & Insights
Non-terrestrial networks (NTNs) have evolved from experimental satellite systems to integral components of global connectivity. The transition from geostationary satellites to low Earth orbit constellations has significantly enhanced mobile broadband services. With the adoption of 3GPP standards, NTNs now seamlessly integrate with terrestrial networks, providing expanded coverage and new opportunities,...

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