5G Services and Monetization Strategy

Introduction to 5G Services Launched Globally

5G services, commercially launched in April 2019, have marked a significant milestone in the evolution of digital connectivity. Within the first year, various global digital service providers have introduced an array of 5G services. These services not only demonstrate the vast potential of 5G technology but also reveal diverse monetization strategies. Additionally, these services often leverage additional technologies alongside 5G to enhance delivery and functionality.

Sample 5G Services Launched by Global Service Providers

Integrated Healthcare 5G Service by AT&T and Rush University System for Health: This pioneering initiative harnesses the power of 5G and Multi-Access Edge Computing (MEC) to revolutionize healthcare. It focuses on enhancing patient care through technology-driven therapies, employing service robots equipped with artificial intelligence for various hospital tasks. The fast transmission capabilities of 5G enable quick sharing of large medical image files, facilitating better and timely medical decisions. Additionally, this collaboration aims to improve hospital energy efficiency, optimizing operations and reducing costs.

eHealth 5G Service with AT&T and VITAS Healthcare: This service addresses the unique needs of hospice care by using 5G-enabled virtual reality (VR) systems. It offers immersive experiences that help alleviate chronic pain and anxiety among patients, transporting them virtually to serene environments or historical sites for therapeutic purposes. This innovative approach introduces a new dimension to palliative care, making it more effective and humane.

Public Safety 5G Service – FirstNet with AT&T and Nellis Air Force Base: AT&T’s collaboration with Nellis Air Force Base under the FirstNet initiative provides comprehensive 5G infrastructure support. This service enhances various aspects of base operations, including advanced flight line activities, virtual reality-based training for personnel, and near real-time inventory and logistics management. It ensures that over 40,000 Air Force personnel, their families, and retirees receive efficient and secure communication services.

eRetail 5G Service by AT&T and Badger Technologies™: This collaboration is set to transform the retail sector by deploying autonomous robots for efficient inventory management and hazard detection. Leveraging 5G and MEC, these robots streamline store operations, improve customer experiences, and ensure safety by promptly identifying and addressing store hazards and stock inconsistencies.


Smart Factory 5G Service by SKT and SK Hynix: Aimed at enhancing semiconductor manufacturing, this service uses 5G and MEC to detect defects in semiconductor products swiftly. It contributes to more efficient management of production processes and logistics, significantly reducing the time and resources spent in quality control.

Remote Game Learning 5G Service by NTT DoCoMo and PGA: This unique service offers remote golf lessons, where AI technology analyzes 5G-captured footage of players’ swings. It provides golf enthusiasts with personalized feedback and improvement tips, making learning more accessible and efficient.

Digital Learning 5G Service by AT&T and Deloitte University: This service leverages 5G, Edge Compute, and immersive mixed reality to elevate corporate learning programs. It offers a more engaging and interactive educational experience, enhancing the effectiveness of corporate training and overall guest experiences at Deloitte University.

Event Experience by Verizon: Verizon is enhancing the stadium experience by introducing 5G, which allows fans to enjoy high-capacity networks with faster download speeds and reduced latency. This service significantly improves the overall event experience, enabling fans to engage with various digital offerings seamlessly while enjoying live events.

Road Learner by SKT and Seoul Metropolitan City Government: In collaboration with the Seoul Metropolitan City Government, SKT is developing a 5G-based autonomous driving infrastructure. The service focuses on maintaining up-to-date high-definition maps essential for the operation of autonomous vehicles, ensuring safer and more efficient urban transportation.

Autonomous Vehicle Safety 5G Service by SKT: SKT’s ‘Next Generation Single Photon LiDAR’ technology, integral to this service, is set to enhance the safety of autonomous vehicles. The advanced LiDAR system, with its long-range detection capabilities and accuracy even in adverse weather, ensures safer navigation for autonomous vehicles.

Vehicle Infotainment (IVI) 5G Service by SKT: This comprehensive infotainment system integrates navigation, AI, music streaming, and OTT services, providing a seamless and enriched in-vehicle entertainment experience. It caters to the evolving needs of modern drivers and passengers, offering a diverse range of entertainment options.

eSports Services by SKT: SKT has introduced several eSports services, including augmented reality experiences, VR-based live broadcasting, and VR replays. These services offer fans immersive ways to experience eSports, bringing them closer to the action and enhancing their viewing experience.

ePark 5G Service by SKT: This innovative AR service, launched in parks like Olympic Park and Yeouido Park in Seoul, uses augmented reality to create interactive experiences for park visitors. By utilizing their smartphones, users can see and interact with virtual animals and mythical creatures, such as giant cats and wyverns, superimposed onto the real-world park environment. This service not only provides a unique recreational activity but also demonstrates the potential of 5G in enhancing public spaces with digital experiences.

eGaming 5G Service by Sprint: To capitalize on the high-speed capabilities of 5G, Sprint introduced a special offer where users could enjoy a 90-day free trial to instantly play more than 100 mobile games. This service, available on 5G phones, exemplifies the potential of 5G in transforming the gaming industry by eliminating the need for lengthy downloads and enabling smoother, more responsive gameplay.

Responsive Gaming 5G Service by Verizon: Verizon’s service targets the gaming sector by offering console-quality multiplayer gaming that can be enjoyed on the go. This service takes advantage of 5G’s low latency and high-speed capabilities, providing a seamless and immersive gaming experience that rivals traditional console gaming.

Multi-view ESports 5G Service by Korea Telecom (KT): KT’s service provides a 360-degree media experience, enhancing the viewing of e-sports and high-quality music content. This service is designed to maximize user engagement by utilizing the ultra-fast, low-latency network of 5G, offering a more immersive and interactive way to enjoy eSports and music.

AR Video Call by South Korea Telecom (SKT): SKT’s ‘Callar for Sero TV’ service integrates their AR video call technology with Samsung’s Sero TV. This innovative service offers enhanced AR video calling experiences by applying facial recognition, real-time background and portrait segmentation techniques, and ultra-high-definition technology. It allows users to enjoy a more interactive and engaging video call experience by linking their smartphones to Sero TV.

Watch and Play by SKT: This service is a real-time interactive game platform that combines gaming with broadcasting. It enables users to choose between watching a game and jumping into playing it. This platform offers a unique and exciting experience, allowing users to engage more actively with the games they are interested in.

These diverse 5G services, launched by global digital service providers, highlight the extensive range of applications that 5G technology can offer across various sectors. From healthcare and public safety to retail, gaming, and entertainment, 5G is paving the way for innovative solutions that enhance efficiency, user experience, and overall quality of life.

Monetization Strategies for 5G Services

  1. 5G Access Plans: Providers like AT&T and Verizon have introduced plans that include an additional charge (e.g., $10/month) for 5G network access.

  2. Quality of Service (QoS) Based Charging: An example is Vodafone UK’s “unlimited max” plan, which offers differentiated pricing based on service quality.

  3. 5G Value-Added Service Plans: These plans include enhanced services like TV and sports in 4K, ultra-high definition, and augmented reality and virtual reality-based e-sports.

Conclusion and Future Prospects

As 5G network coverage expands globally, the adoption of these innovative 5G-based services is expected to grow. Service providers are continuously exploring new avenues for value addition, either independently or in conjunction with ecosystem partners. This first year of 5G deployment has set a strong foundation for future advancements in digital connectivity, opening doors to unprecedented service offerings and customer experiences.

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The administration plans an executive order to set a single national AI rulebook and override state-level frameworks, a move with immediate implications for telecom, cloud, and enterprise AI strategies. President Trump signaled he will sign an executive order establishing a uniform federal approach to AI governance that preempts state regulations. Reports indicate the order aims to reduce compliance friction by replacing diverse state rules with a lighter-touch national framework focused on competitiveness. State officials from both parties, safety advocates, and labor groups are preparing to fight the order, citing risks related to consumer harm, deepfakes, hiring bias, and child safety. On the other side, Silicon Valley leaders warn that 50-state compliance regimes could deter innovation and blunt national competitiveness.
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The administration plans an executive order to set a single national AI rulebook and override state-level frameworks, a move with immediate implications for telecom, cloud, and enterprise AI strategies. President Trump signaled he will sign an executive order establishing a uniform federal approach to AI governance that preempts state regulations. Reports indicate the order aims to reduce compliance friction by replacing diverse state rules with a lighter-touch national framework focused on competitiveness. State officials from both parties, safety advocates, and labor groups are preparing to fight the order, citing risks related to consumer harm, deepfakes, hiring bias, and child safety. On the other side, Silicon Valley leaders warn that 50-state compliance regimes could deter innovation and blunt national competitiveness.
Tech News & Insight
SCF (Small Cell Forum) has published a new report exploring how proven small cell design principles and open interfaces can help the ecosystem overcome some of the challenges facing emerging 5G Non-Terrestrial Networks (NTNs), particularly regenerative LEO satellite systems. The paper, Small Cells and Non-Terrestrial Networks: Common Challenges and Common Solutions, explains that although terrestrial and space-based networks operate in very different environments, they share several engineering and operational constraints, including strict SWaP (Size, Weight and Power) requirements. Compact and efficient radio designs, modular architectures and standardized interfaces are essential in both domains. SCF’s existing body of work provides a set of components and frameworks that can be reused or adapted for 5G NTN satellite payloads and hybrid terrestrial–satellite deployments.
Tech News & Insight
SCF (Small Cell Forum) has published a new report exploring how proven small cell design principles and open interfaces can help the ecosystem overcome some of the challenges facing emerging 5G Non-Terrestrial Networks (NTNs), particularly regenerative LEO satellite systems. The paper, Small Cells and Non-Terrestrial Networks: Common Challenges and Common Solutions, explains that although terrestrial and space-based networks operate in very different environments, they share several engineering and operational constraints, including strict SWaP (Size, Weight and Power) requirements. Compact and efficient radio designs, modular architectures and standardized interfaces are essential in both domains. SCF’s existing body of work provides a set of components and frameworks that can be reused or adapted for 5G NTN satellite payloads and hybrid terrestrial–satellite deployments.
Tech News & Insight
New consumer research commissioned by Viasat and executed by GSMA Intelligence signals that non-terrestrial networks (NTN) are becoming a mainstream buying factor for mobile subscribers. The survey of more than 12,000 smartphone users across 12 countries finds persistent coverage gaps: over a third of respondents lose basic cellular service multiple times per month. That pain point is translating into intent. Roughly six in ten consumers say they would pay extra for satellite-enabled connectivity on their phones, and nearly half indicate they would switch operators if out‑of‑coverage service were included in their plan. On average, those willing to pay would accept a 5–7% uplift on their current monthly bill, with outliers such as India approaching a 9% premium.
Tech News & Insight
New consumer research commissioned by Viasat and executed by GSMA Intelligence signals that non-terrestrial networks (NTN) are becoming a mainstream buying factor for mobile subscribers. The survey of more than 12,000 smartphone users across 12 countries finds persistent coverage gaps: over a third of respondents lose basic cellular service multiple times per month. That pain point is translating into intent. Roughly six in ten consumers say they would pay extra for satellite-enabled connectivity on their phones, and nearly half indicate they would switch operators if out‑of‑coverage service were included in their plan. On average, those willing to pay would accept a 5–7% uplift on their current monthly bill, with outliers such as India approaching a 9% premium.
Tech News & Insight
The Indian government has floated draft rules that refine how mobile operators can share spectrum, aiming to boost spectral efficiency and accelerate 5G expansion under the new telecommunications regulatory framework. The draft rules seek to formalize spectrum sharing under the new regime, giving operators a clearer pathway to pool or share spectrum holdings while ensuring compliance with license conditions. In practical terms, telcos would gain a more predictable mechanism to use underutilized spectrum, improve coverage, and optimize capacity without always resorting to new auctions or heavy capex.
Tech News & Insight
The Indian government has floated draft rules that refine how mobile operators can share spectrum, aiming to boost spectral efficiency and accelerate 5G expansion under the new telecommunications regulatory framework. The draft rules seek to formalize spectrum sharing under the new regime, giving operators a clearer pathway to pool or share spectrum holdings while ensuring compliance with license conditions. In practical terms, telcos would gain a more predictable mechanism to use underutilized spectrum, improve coverage, and optimize capacity without always resorting to new auctions or heavy capex.
Tech News & Insight
Work at local distribution points often triggers unintended service cuts, driving spikes in complaints, repeat truck rolls, and SLA penalties. By empowering on-site technicians to detect and remediate cuts instantly—rather than wait for back-office workflows—operators can compress mean time to repair, avoid secondary visits, and reduce inbound support volume. The result is fewer avoidable outages and a more predictable experience for consumers and businesses using fiber for VPN, SD-WAN, and cloud access. Previous collaboration (Lot 1) notified operators when their customers were impacted by nearby work, but the model was still largely reactive. Lot 2 integrates detection and authorization directly into technicians’ mobile tools.
Tech News & Insight
Work at local distribution points often triggers unintended service cuts, driving spikes in complaints, repeat truck rolls, and SLA penalties. By empowering on-site technicians to detect and remediate cuts instantly—rather than wait for back-office workflows—operators can compress mean time to repair, avoid secondary visits, and reduce inbound support volume. The result is fewer avoidable outages and a more predictable experience for consumers and businesses using fiber for VPN, SD-WAN, and cloud access. Previous collaboration (Lot 1) notified operators when their customers were impacted by nearby work, but the model was still largely reactive. Lot 2 integrates detection and authorization directly into technicians’ mobile tools.
Tech News & Insight
Switzerland’s SBB has deployed an Ericsson IMS/VoLTE platform that interworks with legacy GSM-R, delivering Europe’s first live bridge between public 4G voice and mission-critical railway communications. Ericsson and SBB completed a nationwide IMS/VoLTE integration that extends reliable voice communications across Switzerland’s 3,100 km rail network and removes dependency on public 3G roaming for coverage gaps outside GSM-R footprints. The IMS core integrates multi-supplier elements and preserves EIRENE features such as functional numbering, group calls, emergency stop calls, and onboard announcements, ensuring safety-critical behavior is maintained. It also demonstrates that mission-critical requirements can be met over modern IP telephony when engineered with the right interworking, governance, and testing.
Tech News & Insight
Switzerland’s SBB has deployed an Ericsson IMS/VoLTE platform that interworks with legacy GSM-R, delivering Europe’s first live bridge between public 4G voice and mission-critical railway communications. Ericsson and SBB completed a nationwide IMS/VoLTE integration that extends reliable voice communications across Switzerland’s 3,100 km rail network and removes dependency on public 3G roaming for coverage gaps outside GSM-R footprints. The IMS core integrates multi-supplier elements and preserves EIRENE features such as functional numbering, group calls, emergency stop calls, and onboard announcements, ensuring safety-critical behavior is maintained. It also demonstrates that mission-critical requirements can be met over modern IP telephony when engineered with the right interworking, governance, and testing.

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