5G Services and Monetization Strategy

Introduction to 5G Services Launched Globally

5G services, commercially launched in April 2019, have marked a significant milestone in the evolution of digital connectivity. Within the first year, various global digital service providers have introduced an array of 5G services. These services not only demonstrate the vast potential of 5G technology but also reveal diverse monetization strategies. Additionally, these services often leverage additional technologies alongside 5G to enhance delivery and functionality.

Sample 5G Services Launched by Global Service Providers

Integrated Healthcare 5G Service by AT&T and Rush University System for Health: This pioneering initiative harnesses the power of 5G and Multi-Access Edge Computing (MEC) to revolutionize healthcare. It focuses on enhancing patient care through technology-driven therapies, employing service robots equipped with artificial intelligence for various hospital tasks. The fast transmission capabilities of 5G enable quick sharing of large medical image files, facilitating better and timely medical decisions. Additionally, this collaboration aims to improve hospital energy efficiency, optimizing operations and reducing costs.

eHealth 5G Service with AT&T and VITAS Healthcare: This service addresses the unique needs of hospice care by using 5G-enabled virtual reality (VR) systems. It offers immersive experiences that help alleviate chronic pain and anxiety among patients, transporting them virtually to serene environments or historical sites for therapeutic purposes. This innovative approach introduces a new dimension to palliative care, making it more effective and humane.

Public Safety 5G Service – FirstNet with AT&T and Nellis Air Force Base: AT&T’s collaboration with Nellis Air Force Base under the FirstNet initiative provides comprehensive 5G infrastructure support. This service enhances various aspects of base operations, including advanced flight line activities, virtual reality-based training for personnel, and near real-time inventory and logistics management. It ensures that over 40,000 Air Force personnel, their families, and retirees receive efficient and secure communication services.

eRetail 5G Service by AT&T and Badger Technologies™: This collaboration is set to transform the retail sector by deploying autonomous robots for efficient inventory management and hazard detection. Leveraging 5G and MEC, these robots streamline store operations, improve customer experiences, and ensure safety by promptly identifying and addressing store hazards and stock inconsistencies.

Smart Factory 5G Service by SKT and SK Hynix: Aimed at enhancing semiconductor manufacturing, this service uses 5G and MEC to detect defects in semiconductor products swiftly. It contributes to more efficient management of production processes and logistics, significantly reducing the time and resources spent in quality control.

Remote Game Learning 5G Service by NTT DoCoMo and PGA: This unique service offers remote golf lessons, where AI technology analyzes 5G-captured footage of players’ swings. It provides golf enthusiasts with personalized feedback and improvement tips, making learning more accessible and efficient.

Digital Learning 5G Service by AT&T and Deloitte University: This service leverages 5G, Edge Compute, and immersive mixed reality to elevate corporate learning programs. It offers a more engaging and interactive educational experience, enhancing the effectiveness of corporate training and overall guest experiences at Deloitte University.

Event Experience by Verizon: Verizon is enhancing the stadium experience by introducing 5G, which allows fans to enjoy high-capacity networks with faster download speeds and reduced latency. This service significantly improves the overall event experience, enabling fans to engage with various digital offerings seamlessly while enjoying live events.

Road Learner by SKT and Seoul Metropolitan City Government: In collaboration with the Seoul Metropolitan City Government, SKT is developing a 5G-based autonomous driving infrastructure. The service focuses on maintaining up-to-date high-definition maps essential for the operation of autonomous vehicles, ensuring safer and more efficient urban transportation.

Autonomous Vehicle Safety 5G Service by SKT: SKT’s ‘Next Generation Single Photon LiDAR’ technology, integral to this service, is set to enhance the safety of autonomous vehicles. The advanced LiDAR system, with its long-range detection capabilities and accuracy even in adverse weather, ensures safer navigation for autonomous vehicles.

Vehicle Infotainment (IVI) 5G Service by SKT: This comprehensive infotainment system integrates navigation, AI, music streaming, and OTT services, providing a seamless and enriched in-vehicle entertainment experience. It caters to the evolving needs of modern drivers and passengers, offering a diverse range of entertainment options.

eSports Services by SKT: SKT has introduced several eSports services, including augmented reality experiences, VR-based live broadcasting, and VR replays. These services offer fans immersive ways to experience eSports, bringing them closer to the action and enhancing their viewing experience.

ePark 5G Service by SKT: This innovative AR service, launched in parks like Olympic Park and Yeouido Park in Seoul, uses augmented reality to create interactive experiences for park visitors. By utilizing their smartphones, users can see and interact with virtual animals and mythical creatures, such as giant cats and wyverns, superimposed onto the real-world park environment. This service not only provides a unique recreational activity but also demonstrates the potential of 5G in enhancing public spaces with digital experiences.

eGaming 5G Service by Sprint: To capitalize on the high-speed capabilities of 5G, Sprint introduced a special offer where users could enjoy a 90-day free trial to instantly play more than 100 mobile games. This service, available on 5G phones, exemplifies the potential of 5G in transforming the gaming industry by eliminating the need for lengthy downloads and enabling smoother, more responsive gameplay.

Responsive Gaming 5G Service by Verizon: Verizon’s service targets the gaming sector by offering console-quality multiplayer gaming that can be enjoyed on the go. This service takes advantage of 5G’s low latency and high-speed capabilities, providing a seamless and immersive gaming experience that rivals traditional console gaming.

Multi-view ESports 5G Service by Korea Telecom (KT): KT’s service provides a 360-degree media experience, enhancing the viewing of e-sports and high-quality music content. This service is designed to maximize user engagement by utilizing the ultra-fast, low-latency network of 5G, offering a more immersive and interactive way to enjoy eSports and music.

AR Video Call by South Korea Telecom (SKT): SKT’s ‘Callar for Sero TV’ service integrates their AR video call technology with Samsung’s Sero TV. This innovative service offers enhanced AR video calling experiences by applying facial recognition, real-time background and portrait segmentation techniques, and ultra-high-definition technology. It allows users to enjoy a more interactive and engaging video call experience by linking their smartphones to Sero TV.

Watch and Play by SKT: This service is a real-time interactive game platform that combines gaming with broadcasting. It enables users to choose between watching a game and jumping into playing it. This platform offers a unique and exciting experience, allowing users to engage more actively with the games they are interested in.

These diverse 5G services, launched by global digital service providers, highlight the extensive range of applications that 5G technology can offer across various sectors. From healthcare and public safety to retail, gaming, and entertainment, 5G is paving the way for innovative solutions that enhance efficiency, user experience, and overall quality of life.

Monetization Strategies for 5G Services

  1. 5G Access Plans: Providers like AT&T and Verizon have introduced plans that include an additional charge (e.g., $10/month) for 5G network access.

  2. Quality of Service (QoS) Based Charging: An example is Vodafone UK’s “unlimited max” plan, which offers differentiated pricing based on service quality.

  3. 5G Value-Added Service Plans: These plans include enhanced services like TV and sports in 4K, ultra-high definition, and augmented reality and virtual reality-based e-sports.

Conclusion and Future Prospects

As 5G network coverage expands globally, the adoption of these innovative 5G-based services is expected to grow. Service providers are continuously exploring new avenues for value addition, either independently or in conjunction with ecosystem partners. This first year of 5G deployment has set a strong foundation for future advancements in digital connectivity, opening doors to unprecedented service offerings and customer experiences.

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Tech News & Insight
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Tech News & Insight
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Tech News & Insight
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Tech News & Insight
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Telus is in active talks to bring partners into its data-centre and AI business, signaling a capital-light approach to scale sovereign AI compute in Canada. Partner capital can accelerate GPU procurement, facility buildouts, and interconnect investments while aligning with customers that require sovereign environments distinct from hyperscale public clouds. Management addressed investor concerns about potential AI compute oversupply by emphasizing a modular build strategy, adding capacity in phases as demand materializes. The timing aligns with tightening data-residency requirements, heightened AI adoption, and demand for local alternatives to U.S.-centric infrastructure. This reduces stranded capital risk in a market with volatile GPU supply, rapid chip roadmaps, and evolving workload profiles.
Tech News & Insight
Telus is in active talks to bring partners into its data-centre and AI business, signaling a capital-light approach to scale sovereign AI compute in Canada. Partner capital can accelerate GPU procurement, facility buildouts, and interconnect investments while aligning with customers that require sovereign environments distinct from hyperscale public clouds. Management addressed investor concerns about potential AI compute oversupply by emphasizing a modular build strategy, adding capacity in phases as demand materializes. The timing aligns with tightening data-residency requirements, heightened AI adoption, and demand for local alternatives to U.S.-centric infrastructure. This reduces stranded capital risk in a market with volatile GPU supply, rapid chip roadmaps, and evolving workload profiles.
Tech News & Insight
Singtel has sold another slice of its Bharti Airtel holding, freeing up capital to fund growth while continuing to rebalance a long-standing strategic investment. Singapore-based Singtel monetised roughly 0.8% of Airtel for about S$1.5 billion (approximately US$1.2 billion), recording an estimated net gain of S$1.1 billion. The sale is part of a multi-year capital management programme launched in 2021. Management has framed the initiative as a way to strengthen the balance sheet and redeploy capital into higher-growth digital infrastructure and digital services, while progressively equalising its Airtel ownership with Bharti Enterprises over time.
Tech News & Insight
Singtel has sold another slice of its Bharti Airtel holding, freeing up capital to fund growth while continuing to rebalance a long-standing strategic investment. Singapore-based Singtel monetised roughly 0.8% of Airtel for about S$1.5 billion (approximately US$1.2 billion), recording an estimated net gain of S$1.1 billion. The sale is part of a multi-year capital management programme launched in 2021. Management has framed the initiative as a way to strengthen the balance sheet and redeploy capital into higher-growth digital infrastructure and digital services, while progressively equalising its Airtel ownership with Bharti Enterprises over time.
Tech News & Insight
SoftBank and OpenAI have formed SB OAI Japan, a jointly owned entity that will commercialize “Crystal intelligence,” a bundled enterprise AI offering focused on management and operations in Japan. The venture will combine OpenAI’s enterprise-grade models and tooling with localization, integration, and support led by SoftBank in-market. Crystal intelligence is positioned as a turnkey solution that pairs model access with domain-specific implementation, governance, and support. SoftBank plans to deploy the solution across its own group companies, validate outcomes in production, and recycle those learnings back into SB OAI Japan’s offerings.
Tech News & Insight
SoftBank and OpenAI have formed SB OAI Japan, a jointly owned entity that will commercialize “Crystal intelligence,” a bundled enterprise AI offering focused on management and operations in Japan. The venture will combine OpenAI’s enterprise-grade models and tooling with localization, integration, and support led by SoftBank in-market. Crystal intelligence is positioned as a turnkey solution that pairs model access with domain-specific implementation, governance, and support. SoftBank plans to deploy the solution across its own group companies, validate outcomes in production, and recycle those learnings back into SB OAI Japan’s offerings.
Tech News & Insight
BT Group and its consumer brand EE plan to offer a Starlink-powered home broadband product focused on underserved locations where fixed-line build is constrained by terrain, sparsity, or cost. The service targets “ultrafast” downlink performance, with Starlink capable of delivering up to roughly 280 Mbps and latency in the low tens of milliseconds. Commercial availability is slated for the second half of 2026, giving BT time to industrialise ordering, installation, support, and integration into its existing product catalogue and systems. LEO fills the last 1–5% gap where full fibre is slow or uneconomic to reach.
Tech News & Insight
BT Group and its consumer brand EE plan to offer a Starlink-powered home broadband product focused on underserved locations where fixed-line build is constrained by terrain, sparsity, or cost. The service targets “ultrafast” downlink performance, with Starlink capable of delivering up to roughly 280 Mbps and latency in the low tens of milliseconds. Commercial availability is slated for the second half of 2026, giving BT time to industrialise ordering, installation, support, and integration into its existing product catalogue and systems. LEO fills the last 1–5% gap where full fibre is slow or uneconomic to reach.
Tech News & Insight
BT is pressing ahead with cost-cutting as it confronts sharper broadband competition, softer device demand, and structural declines in legacy services. BT reduced its total workforce by about 6% in the first half of its financial year, down to roughly 111,000 employees from 116,000 at the start of the period. The group reported around £250 million in additional annualized cost savings, bringing cumulative savings to about £1.2 billion across the first 18 months of the program and reaffirming a target of £3 billion in annual savings. Group revenue for the six months to September 30 declined about 3% year over year to £9.8 billion. Openreach’s broadband base contracted, with approximately 242,000 fewer broadband customers in Q2 FY25.
Tech News & Insight
BT is pressing ahead with cost-cutting as it confronts sharper broadband competition, softer device demand, and structural declines in legacy services. BT reduced its total workforce by about 6% in the first half of its financial year, down to roughly 111,000 employees from 116,000 at the start of the period. The group reported around £250 million in additional annualized cost savings, bringing cumulative savings to about £1.2 billion across the first 18 months of the program and reaffirming a target of £3 billion in annual savings. Group revenue for the six months to September 30 declined about 3% year over year to £9.8 billion. Openreach’s broadband base contracted, with approximately 242,000 fewer broadband customers in Q2 FY25.
Tech News & Insight
New data from the Car Connectivity Consortium’s 2025 Future of Vehicle Connectivity Report signals how OEMs, suppliers, and mobile platforms will prioritize standards, security, and interoperability to scale the next phase of software-defined vehicles. The market is past pilots: executives are moving budget into customer experience and fleet productivity where ROI is visible within a year, but only if solutions are secure, easy to use, and proven to interoperate across brands, devices, and regions. The CCC’s data provides a directional roadmap for where to invest in the in-vehicle wireless stack and the edge-to-cloud controls that make those experiences trustworthy.
Tech News & Insight
New data from the Car Connectivity Consortium’s 2025 Future of Vehicle Connectivity Report signals how OEMs, suppliers, and mobile platforms will prioritize standards, security, and interoperability to scale the next phase of software-defined vehicles. The market is past pilots: executives are moving budget into customer experience and fleet productivity where ROI is visible within a year, but only if solutions are secure, easy to use, and proven to interoperate across brands, devices, and regions. The CCC’s data provides a directional roadmap for where to invest in the in-vehicle wireless stack and the edge-to-cloud controls that make those experiences trustworthy.
Tech News & Insight
Telefónica delivered modest organic growth and wider 5G and fiber reach in Q3, while resetting free cash flow expectations amid operational and macro headwinds. Group revenue reached €8,958 million in Q3, with organic growth of 0.4%, and EBITDA rose organically by 1.2% to €3,071 million. 5G coverage reached 78% across core markets, while FTTH passings rose 9% to 82.6 million premises. Telefónica now expects 2025 free cash flow of €1.5–€1.9 billion. The company reaffirmed 2025 guidance for growth in revenue, EBITDA, and EBITDA minus CapEx.
Tech News & Insight
Telefónica delivered modest organic growth and wider 5G and fiber reach in Q3, while resetting free cash flow expectations amid operational and macro headwinds. Group revenue reached €8,958 million in Q3, with organic growth of 0.4%, and EBITDA rose organically by 1.2% to €3,071 million. 5G coverage reached 78% across core markets, while FTTH passings rose 9% to 82.6 million premises. Telefónica now expects 2025 free cash flow of €1.5–€1.9 billion. The company reaffirmed 2025 guidance for growth in revenue, EBITDA, and EBITDA minus CapEx.
Tech News & Insight
Apple is reportedly nearing a deal to license Google’s Gemini for Siri, a move that would reshape assistant architectures and near-term AI roadmaps across devices and networks. Multiple reports indicate Apple is close to licensing a custom version of Google’s Gemini model, reportedly at a scale of around 1.2 trillion parameters, for roughly $1 billion per year. The model would power a major Siri upgrade while Apple continues building its own foundation models. The objective is clear: boost Siri’s reasoning and task execution in the near term without ceding control over Apple’s system-level integrations or search defaults.
Tech News & Insight
Apple is reportedly nearing a deal to license Google’s Gemini for Siri, a move that would reshape assistant architectures and near-term AI roadmaps across devices and networks. Multiple reports indicate Apple is close to licensing a custom version of Google’s Gemini model, reportedly at a scale of around 1.2 trillion parameters, for roughly $1 billion per year. The model would power a major Siri upgrade while Apple continues building its own foundation models. The objective is clear: boost Siri’s reasoning and task execution in the near term without ceding control over Apple’s system-level integrations or search defaults.
Tech News & Insight
October’s job-cut announcements surged, with AI and cost control reshaping staffing plans across technology and adjacent sectors. Planned layoffs spiked to roughly 153,000 in October, up more than 180% from September and about 175% from a year ago, according to the latest Challenger job-cuts tally. Year-to-date announcements for 2025 have crossed 1.09 million, the highest October-through-period since the pandemic shock of 2020 and above comparable 2009 levels. The cuts reflect a pivot from growth-at-any-cost to profitability, with AI rebalancing roles and budgets across the stack. Across reasons given, cost reduction led by a wide margin, and AI adoption was the second-largest driver, underscoring both macro pressure and structural transformation.
Tech News & Insight
October’s job-cut announcements surged, with AI and cost control reshaping staffing plans across technology and adjacent sectors. Planned layoffs spiked to roughly 153,000 in October, up more than 180% from September and about 175% from a year ago, according to the latest Challenger job-cuts tally. Year-to-date announcements for 2025 have crossed 1.09 million, the highest October-through-period since the pandemic shock of 2020 and above comparable 2009 levels. The cuts reflect a pivot from growth-at-any-cost to profitability, with AI rebalancing roles and budgets across the stack. Across reasons given, cost reduction led by a wide margin, and AI adoption was the second-largest driver, underscoring both macro pressure and structural transformation.

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