5G Services and Monetization Strategy

Introduction to 5G Services Launched Globally

5G services, commercially launched in April 2019, have marked a significant milestone in the evolution of digital connectivity. Within the first year, various global digital service providers have introduced an array of 5G services. These services not only demonstrate the vast potential of 5G technology but also reveal diverse monetization strategies. Additionally, these services often leverage additional technologies alongside 5G to enhance delivery and functionality.

Sample 5G Services Launched by Global Service Providers

Integrated Healthcare 5G Service by AT&T and Rush University System for Health: This pioneering initiative harnesses the power of 5G and Multi-Access Edge Computing (MEC) to revolutionize healthcare. It focuses on enhancing patient care through technology-driven therapies, employing service robots equipped with artificial intelligence for various hospital tasks. The fast transmission capabilities of 5G enable quick sharing of large medical image files, facilitating better and timely medical decisions. Additionally, this collaboration aims to improve hospital energy efficiency, optimizing operations and reducing costs.

eHealth 5G Service with AT&T and VITAS Healthcare: This service addresses the unique needs of hospice care by using 5G-enabled virtual reality (VR) systems. It offers immersive experiences that help alleviate chronic pain and anxiety among patients, transporting them virtually to serene environments or historical sites for therapeutic purposes. This innovative approach introduces a new dimension to palliative care, making it more effective and humane.

Public Safety 5G Service – FirstNet with AT&T and Nellis Air Force Base: AT&T’s collaboration with Nellis Air Force Base under the FirstNet initiative provides comprehensive 5G infrastructure support. This service enhances various aspects of base operations, including advanced flight line activities, virtual reality-based training for personnel, and near real-time inventory and logistics management. It ensures that over 40,000 Air Force personnel, their families, and retirees receive efficient and secure communication services.

eRetail 5G Service by AT&T and Badger Technologies™: This collaboration is set to transform the retail sector by deploying autonomous robots for efficient inventory management and hazard detection. Leveraging 5G and MEC, these robots streamline store operations, improve customer experiences, and ensure safety by promptly identifying and addressing store hazards and stock inconsistencies.


Smart Factory 5G Service by SKT and SK Hynix: Aimed at enhancing semiconductor manufacturing, this service uses 5G and MEC to detect defects in semiconductor products swiftly. It contributes to more efficient management of production processes and logistics, significantly reducing the time and resources spent in quality control.

Remote Game Learning 5G Service by NTT DoCoMo and PGA: This unique service offers remote golf lessons, where AI technology analyzes 5G-captured footage of players’ swings. It provides golf enthusiasts with personalized feedback and improvement tips, making learning more accessible and efficient.

Digital Learning 5G Service by AT&T and Deloitte University: This service leverages 5G, Edge Compute, and immersive mixed reality to elevate corporate learning programs. It offers a more engaging and interactive educational experience, enhancing the effectiveness of corporate training and overall guest experiences at Deloitte University.

Event Experience by Verizon: Verizon is enhancing the stadium experience by introducing 5G, which allows fans to enjoy high-capacity networks with faster download speeds and reduced latency. This service significantly improves the overall event experience, enabling fans to engage with various digital offerings seamlessly while enjoying live events.

Road Learner by SKT and Seoul Metropolitan City Government: In collaboration with the Seoul Metropolitan City Government, SKT is developing a 5G-based autonomous driving infrastructure. The service focuses on maintaining up-to-date high-definition maps essential for the operation of autonomous vehicles, ensuring safer and more efficient urban transportation.

Autonomous Vehicle Safety 5G Service by SKT: SKT’s ‘Next Generation Single Photon LiDAR’ technology, integral to this service, is set to enhance the safety of autonomous vehicles. The advanced LiDAR system, with its long-range detection capabilities and accuracy even in adverse weather, ensures safer navigation for autonomous vehicles.

Vehicle Infotainment (IVI) 5G Service by SKT: This comprehensive infotainment system integrates navigation, AI, music streaming, and OTT services, providing a seamless and enriched in-vehicle entertainment experience. It caters to the evolving needs of modern drivers and passengers, offering a diverse range of entertainment options.

eSports Services by SKT: SKT has introduced several eSports services, including augmented reality experiences, VR-based live broadcasting, and VR replays. These services offer fans immersive ways to experience eSports, bringing them closer to the action and enhancing their viewing experience.

ePark 5G Service by SKT: This innovative AR service, launched in parks like Olympic Park and Yeouido Park in Seoul, uses augmented reality to create interactive experiences for park visitors. By utilizing their smartphones, users can see and interact with virtual animals and mythical creatures, such as giant cats and wyverns, superimposed onto the real-world park environment. This service not only provides a unique recreational activity but also demonstrates the potential of 5G in enhancing public spaces with digital experiences.

eGaming 5G Service by Sprint: To capitalize on the high-speed capabilities of 5G, Sprint introduced a special offer where users could enjoy a 90-day free trial to instantly play more than 100 mobile games. This service, available on 5G phones, exemplifies the potential of 5G in transforming the gaming industry by eliminating the need for lengthy downloads and enabling smoother, more responsive gameplay.

Responsive Gaming 5G Service by Verizon: Verizon’s service targets the gaming sector by offering console-quality multiplayer gaming that can be enjoyed on the go. This service takes advantage of 5G’s low latency and high-speed capabilities, providing a seamless and immersive gaming experience that rivals traditional console gaming.

Multi-view ESports 5G Service by Korea Telecom (KT): KT’s service provides a 360-degree media experience, enhancing the viewing of e-sports and high-quality music content. This service is designed to maximize user engagement by utilizing the ultra-fast, low-latency network of 5G, offering a more immersive and interactive way to enjoy eSports and music.

AR Video Call by South Korea Telecom (SKT): SKT’s ‘Callar for Sero TV’ service integrates their AR video call technology with Samsung’s Sero TV. This innovative service offers enhanced AR video calling experiences by applying facial recognition, real-time background and portrait segmentation techniques, and ultra-high-definition technology. It allows users to enjoy a more interactive and engaging video call experience by linking their smartphones to Sero TV.

Watch and Play by SKT: This service is a real-time interactive game platform that combines gaming with broadcasting. It enables users to choose between watching a game and jumping into playing it. This platform offers a unique and exciting experience, allowing users to engage more actively with the games they are interested in.

These diverse 5G services, launched by global digital service providers, highlight the extensive range of applications that 5G technology can offer across various sectors. From healthcare and public safety to retail, gaming, and entertainment, 5G is paving the way for innovative solutions that enhance efficiency, user experience, and overall quality of life.

Monetization Strategies for 5G Services

  1. 5G Access Plans: Providers like AT&T and Verizon have introduced plans that include an additional charge (e.g., $10/month) for 5G network access.

  2. Quality of Service (QoS) Based Charging: An example is Vodafone UK’s “unlimited max” plan, which offers differentiated pricing based on service quality.

  3. 5G Value-Added Service Plans: These plans include enhanced services like TV and sports in 4K, ultra-high definition, and augmented reality and virtual reality-based e-sports.

Conclusion and Future Prospects

As 5G network coverage expands globally, the adoption of these innovative 5G-based services is expected to grow. Service providers are continuously exploring new avenues for value addition, either independently or in conjunction with ecosystem partners. This first year of 5G deployment has set a strong foundation for future advancements in digital connectivity, opening doors to unprecedented service offerings and customer experiences.

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A LinkedIn poll revealed hesitation in hiring external AI experts. Reasons include skepticism (“AI hype”), internal disagreements, and the belief they can do it themselves. Experts highlight that many internal AI projects fail due to complexity, overpromising, and lack of specialized skills. External experts, especially from smaller firms, boost success by providing crucial expertise, aligning stakeholders, and guiding effective implementation, ultimately offering a better return on AI investments.
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Tech News & Insight
Deutsche Telekom’s T-Systems has secured a multi-million-euro contract from Leibniz University Hannover to power SOOFI, a flagship initiative to build a 100-billion-parameter, European-operated large language model. The SOOFI (Sovereign Open Source Foundation Models) project will train a next-generation, open-source LLM focused on European languages and industrial requirements, replacing the current 7-billion-parameter Teuken7B with a model two orders of magnitude larger. T-Systems will host and operate the training environment in its new Industrial AI Cloud—an NVIDIA-powered facility that DT and NVIDIA unveiled as part of a €1 billion partnership.
Tech News & Insight
India’s 5G market has entered a scale phase, with momentum pointing to more than a billion subscribers and deeper network modernization over the next six years. Ericsson’s latest Mobility Report projects over 1 billion 5G subscriptions in India by end-2031, representing about 79% of the country’s mobile base. Average mobile data usage per active smartphone in India stands near 36 GB per month and is forecast to approach 65 GB per month by 2031. Two demand-side levers stand out: affordable 5G devices and expanding Fixed Wireless Access (FWA), accelerating mainstream adoption and opening a credible substitute to wired broadband in underserved areas.
Tech News & Insight
India’s 5G market has entered a scale phase, with momentum pointing to more than a billion subscribers and deeper network modernization over the next six years. Ericsson’s latest Mobility Report projects over 1 billion 5G subscriptions in India by end-2031, representing about 79% of the country’s mobile base. Average mobile data usage per active smartphone in India stands near 36 GB per month and is forecast to approach 65 GB per month by 2031. Two demand-side levers stand out: affordable 5G devices and expanding Fixed Wireless Access (FWA), accelerating mainstream adoption and opening a credible substitute to wired broadband in underserved areas.
Tech News & Insight
Verizon will cut more than 13,000 roles as part of a broader restructuring aimed at simplifying operations and resetting its cost base for the next phase of growth. The reduction represents roughly 13% of Verizon’s reported ~100,000 full-time workforce and about one-fifth of its non-union management ranks, according to figures shared alongside the announcement. In parallel, Verizon plans to curb outsourcing and other external labor spending, convert 179 company-owned retail stores to franchise operations, and shutter one store. The restructuring reflects subscriber headwinds and a need to rebalance costs as 5G investment priorities shift from buildout to monetization and automation.
Tech News & Insight
Verizon will cut more than 13,000 roles as part of a broader restructuring aimed at simplifying operations and resetting its cost base for the next phase of growth. The reduction represents roughly 13% of Verizon’s reported ~100,000 full-time workforce and about one-fifth of its non-union management ranks, according to figures shared alongside the announcement. In parallel, Verizon plans to curb outsourcing and other external labor spending, convert 179 company-owned retail stores to franchise operations, and shutter one store. The restructuring reflects subscriber headwinds and a need to rebalance costs as 5G investment priorities shift from buildout to monetization and automation.
Tech News & Insight
The FCC has advanced a rulemaking that would free up a significant slice of upper C-band spectrum for 5G and future 6G services, setting the stage for a high-stakes auction and complex satellite transition by mid-2027. The Commission unanimously approved a Notice of Proposed Rulemaking (NPRM) to clear and auction between 100 and 180 megahertz in the 3.98–4.2 GHz band (upper C-band) via competitive bidding. Because 3GPP band n77 already extends up to 4.2 GHz globally, much of the 5G device and radio ecosystem can support this expansion with minimal modification, accelerating time-to-market for carriers once licenses are granted.
Tech News & Insight
The FCC has advanced a rulemaking that would free up a significant slice of upper C-band spectrum for 5G and future 6G services, setting the stage for a high-stakes auction and complex satellite transition by mid-2027. The Commission unanimously approved a Notice of Proposed Rulemaking (NPRM) to clear and auction between 100 and 180 megahertz in the 3.98–4.2 GHz band (upper C-band) via competitive bidding. Because 3GPP band n77 already extends up to 4.2 GHz globally, much of the 5G device and radio ecosystem can support this expansion with minimal modification, accelerating time-to-market for carriers once licenses are granted.
Tech News & Insight
Nvidia’s latest quarter signals that AI infrastructure spending is not cooling and is, in fact, broadening across clouds, sovereigns, and enterprises. Nvidia delivered $57 billion in revenue for the quarter, up more than 60% year over year, with GAAP net income reaching $32 billion; the data center segment accounted for roughly $51.2 billion, dwarfing gaming, pro visualization, and automotive combined. Management guided next-quarter sales to about $65 billion, exceeding consensus by several billion and underscoring that supply remains tight for cloud GPUs even as deployments ramp across hyperscalers, GPU clouds, national AI initiatives, and large enterprises.
Tech News & Insight
Nvidia’s latest quarter signals that AI infrastructure spending is not cooling and is, in fact, broadening across clouds, sovereigns, and enterprises. Nvidia delivered $57 billion in revenue for the quarter, up more than 60% year over year, with GAAP net income reaching $32 billion; the data center segment accounted for roughly $51.2 billion, dwarfing gaming, pro visualization, and automotive combined. Management guided next-quarter sales to about $65 billion, exceeding consensus by several billion and underscoring that supply remains tight for cloud GPUs even as deployments ramp across hyperscalers, GPU clouds, national AI initiatives, and large enterprises.
Tech News & Insight
Palo Alto Networks is buying Chronosphere to fuse cost-efficient, large-scale observability with AI-driven automation for modern cloud and AI data centers. Palo Alto Networks agreed to acquire Chronosphere for approximately $3.35 billion in a mix of cash and replacement equity, with closing expected in the second half of PANW’s fiscal 2026 (ending July 31). Chronosphere brings a next-generation observability architecture and telemetry pipeline built for scale and cost control. Together, they aim to turn observability from passive dashboards into autonomous, governed remediation that blends performance and security insights.
Tech News & Insight
Palo Alto Networks is buying Chronosphere to fuse cost-efficient, large-scale observability with AI-driven automation for modern cloud and AI data centers. Palo Alto Networks agreed to acquire Chronosphere for approximately $3.35 billion in a mix of cash and replacement equity, with closing expected in the second half of PANW’s fiscal 2026 (ending July 31). Chronosphere brings a next-generation observability architecture and telemetry pipeline built for scale and cost control. Together, they aim to turn observability from passive dashboards into autonomous, governed remediation that blends performance and security insights.
Tech News & Insight
Reliance Jio has widened its Google AI bundle from a youth-focused offer to a network-wide benefit, signaling that AI services are becoming core to 5G monetization in India. Jio is extending a complimentary 18‑month subscription to Google’s premium AI plan—marketed around access to Gemini 3—to every Jio customer on an Unlimited 5G plan. The bundle centers on expanded access to Google’s latest Gemini experience, AI‑assisted features in Gmail and Docs, 2 TB of cloud storage across Photos, Drive, and Gmail, video generation powered by Google’s Veo technology, NotebookLM at elevated limits, and developer tooling such as Gemini Code Assist and Gemini CLI.
Tech News & Insight
Reliance Jio has widened its Google AI bundle from a youth-focused offer to a network-wide benefit, signaling that AI services are becoming core to 5G monetization in India. Jio is extending a complimentary 18‑month subscription to Google’s premium AI plan—marketed around access to Gemini 3—to every Jio customer on an Unlimited 5G plan. The bundle centers on expanded access to Google’s latest Gemini experience, AI‑assisted features in Gmail and Docs, 2 TB of cloud storage across Photos, Drive, and Gmail, video generation powered by Google’s Veo technology, NotebookLM at elevated limits, and developer tooling such as Gemini Code Assist and Gemini CLI.
Tech News & Insight
Nokia is restructuring to monetize the AI supercycle across fixed and mobile networks while tightening focus on profitable growth. The company’s new strategy concentrates on: accelerating in AI and cloud; leading the next era of mobile with AI-native networks and 6G; co-innovating with customers and partners; concentrating capital where it can differentiate; and unlocking sustainable, consistent returns. Nokia will move from four primary segments to two, with changes effective 1 January 2026. The company is targeting comparable operating profit of €2.7 billion to €3.2 billion by 2028.
Tech News & Insight
Nokia is restructuring to monetize the AI supercycle across fixed and mobile networks while tightening focus on profitable growth. The company’s new strategy concentrates on: accelerating in AI and cloud; leading the next era of mobile with AI-native networks and 6G; co-innovating with customers and partners; concentrating capital where it can differentiate; and unlocking sustainable, consistent returns. Nokia will move from four primary segments to two, with changes effective 1 January 2026. The company is targeting comparable operating profit of €2.7 billion to €3.2 billion by 2028.

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