NTT DATA Launches Smart AI Agent™ to Drive $2B in AI Revenue by 2027

NTT DATA has introduced Smart AI Agent™, an AI-powered automation tool designed to accelerate Generative AI adoption and enhance workforce efficiency across industries. With applications in automotive, finance, and manufacturing, the AI agent streamlines workflows and enables businesses to scale AI-driven operations. Targeting $2 billion in revenue by 2027, NTT DATA is positioning itself as a leader in enterprise AI adoption, offering secure, scalable, and intelligent automation solutions to address global workforce challenges.
NTT DATA Launches Smart AI Agent™ to Drive $2B in AI Revenue by 2027
Image Credit: NTT DATA

NTT DATA, a Japan-based leader in digital business and IT services, has introduced its next-generation Smart AI Agent™ for international markets. This AI-driven automation tool is designed to streamline business operations, enhance workforce efficiency, and accelerate the adoption of Generative AI solutions. By 2027, NTT DATA aims to generate $2 billion in revenue from Smart AI Agent™-related services.

“The Smart AI Agent™ is built to simplify AI adoption, helping businesses quickly evaluate and deploy generative AI applications,” said Yutaka Sasaki, President and CEO of NTT DATA. “Our goal is to improve operational efficiency while addressing global workforce challenges.”

Smart AI Agent™: A New Era of AI-Powered Workflows


At its core, Smart AI Agent™ autonomously extracts, organizes, and executes tasks based on user instructions, reducing manual workloads and optimizing processes. By acting as a digital assistant, it complements human employees and enables businesses to focus on higher-value tasks.

The Smart AI agent will first be rolled out in the U.S., China, and several European countries, with plans for a broader global expansion.

AI in Action: Smart AI Agent™ Use Cases in Finance, Auto & Manufacturing

NTT DATA highlights that Smart AI Agent™ is already making a significant impact in key sectors:

  • Automotive – Improving DevOps data analysis efficiency to enhance vehicle software development and maintenance.
  • Banking & Finance – Automating regulatory reporting to streamline compliance processes and reduce human error.
  • Manufacturing & Energy – Enhancing marketing cycles and operational decision-making through AI-driven insights.

These industry applications showcase how AI-driven automation can unlock new efficiencies while enabling businesses to rapidly scale AI adoption.

Smart AI Agent™ Features: From Task Automation to AI-Driven Insights

The Smart AI Agent™ integrates advanced AI functionalities to enhance workflow automation, data processing, and user interaction:

1. Task Planning and Execution

Automates complex workflows by breaking down tasks into structured processes, ensuring faster and more accurate execution.

2. Multi-Agent Collaboration

Multiple AI agents can work together to execute workflows, increasing efficiency and adaptability in business operations.

3. Advanced Retrieval-Augmented Generation (RAG)

Provides context-aware searches within internal corporate databases, delivering more precise and relevant AI-generated insights.

4. Agent Ops for Operational Optimization

Analyzes and validates business documents, improving data accuracy and operational efficiency in key workflows.

5. User-in-the-Loop (UITL) for Continuous Learning (Coming March 2025)

Allows users to provide real-time feedback, enabling Smart AI Agent™ to self-optimize workflows for better performance over time.

AI & Workforce Productivity: Solving the Talent Shortage with Automation

A major challenge for businesses worldwide is the growing talent shortage. NTT DATA positions its Smart AI Agent™ as a solution to this issue by automating repetitive tasks, freeing up employees to focus on more strategic, high-value activities. By complementing human expertise rather than replacing it, the AI agent enhances workforce productivity and business agility.

Smart AI Agent™: Secure, Scalable AI for Enterprise Growth

Recognizing that enterprises have different security and compliance needs, NTT DATA provides Smart AI Agent™ with both public and private cloud deployment options. This ensures businesses can integrate AI-driven automation while maintaining data confidentiality and regulatory compliance.

NTT DATA’s AI Strategy: Scaling Smart AI Agent™ for Global Markets

As Generative AI continues to reshape industries, NTT DATA is committed to helping businesses seamlessly adopt AI-driven automation. With its Smart AI Agent™, companies can enhance operational efficiency, optimize workflows, and address talent shortages, all while positioning themselves for future growth in the AI era.

The global rollout of Smart AI Agent™ marks a major step in NTT DATA’s AI strategy, reinforcing its position as a leader in enterprise AI adoption and automation solutions.


Picture of Hema Kadia

Hema Kadia

TeckNexus
All Posts

Recent Content

Edge AI Boosts Broadband Customer Experience

Edge AI Boosts Broadband Customer Experience
Edge AI is reshaping broadband customer experience by powering smart routers, proactive troubleshooting, conversational AI, and personalized Wi-Fi management. Learn how leading ISPs like Comcast and Charter use edge computing to boost reliability, security, and customer satisfaction.

The AI Risk Equation: Delay vs Safety – Calculating the True Cost

The AI Risk Equation: Delay vs Safety – Calculating the True Cost
The pressure to adopt artificial intelligence is intense, yet many enterprises are rushing into deployment without adequate safeguards. This article explores the significant risks of unchecked AI deployment, highlighting examples like the UK Post Office Horizon scandal, Air Canada’s chatbot debacle, and Zillow’s real estate failure to demonstrate the potential for financial, reputational, and societal damage. It examines the pitfalls of bias in training data, the problem of “hallucinations” in generative AI, and the economic and societal costs of AI failures. Emphasizing the importance of human oversight, data quality, explainability, ethical guidelines, and robust security, the article urges organizations to proactively navigate the challenges of AI adoption. It advises against delaying implementation, as competitors are already integrating AI, and advocates for a cautious, informed approach to mitigate risks and maximize the potential for success in the AI era.

IBM Study: CMOs Embrace AI for Growth but Face Operational Roadblocks

IBM Study: Profit-Driven CMOs See AI as Growth Driver
A global IBM study reveals 81% of CMOs see AI as critical for growth, yet 54% underestimated the operational complexity. Only 22% have set clear AI usage guidelines, despite 64% now being responsible for profitability. Siloed systems, talent gaps, and lack of collaboration hinder translating AI strategies into results, highlighting a major execution gap as marketing leaders adapt to increased accountability for profit and revenue growth.

Elon Musk’s xAI Seeks $4.3 Billion in Equity Funding Amid AI Expansion

Elon Musk’s xAI Seeks .3 Billion in Equity Funding Amid AI Expansion
Elon Musk’s generative AI firm, xAI, is targeting $4.3 billion in new equity funding, following its previous $6 billion raise and a $5 billion debt effort. The capital will support high-cost AI models like Grok and Aurora, expand massive GPU-powered data centers, and drive xAI’s ambition to compete with leaders like OpenAI and DeepMind. Investors remain interested despite concerns over spending, betting on Musk’s strategy to blend social media and AI under one ecosystem.

Harnessing the Power of AI for 6G: Pioneering a New Era in Wireless Networks

5G to 6G Transition: Key Strategies and Innovations
The emergence of 6G networks marks a paradigm shift in the way wireless systems are conceived and managed. Unlike its predecessors, 6G will embed Artificial Intelligence (AI) as a native capability across all network layers, enabling real-time adaptability, intelligent orchestration, and autonomous decision-making. This paper explores the symbiosis between AI and 6G, highlighting key applications such as predictive analytics, alarm correlation, and edge-native intelligence. Detailed insights into AI model selection and architecture are provided to bridge the current technical gap. Finally, the cultural and organizational changes required to realize AI-driven 6G networks are discussed. A graphical abstract is suggested to visually summarize the proposed architecture.

Reimagining the Radio Access Network: The Rise of AI-Native RAN

Reimagining the Radio Access Network: The Rise of AI-Native RAN
As the telecom world accelerates toward 5G-Advanced and sets its sights on 6G, artificial intelligence (AI) is no longer a peripheral technology — it is becoming the brain of the mobile network. AI-driven Radio Access Networks (RANs), and increasingly AI-native architectures, are reshaping how operators design, optimize, and monetize their networks. From zero-touch automation to intelligent spectrum management and edge AI services, the integration of AI and machine learning (ML) is unlocking both operational efficiencies and new business models.

This article explores the evolution of AI in the RAN, the architectural shifts needed to support it, the critical role of Open RAN, and the most promising AI use cases from the field. For telcos, this is not just a technical upgrade — it is a strategic inflection point.

Sponsored Content

AI-Powered Service Assurance – Leveraging DPUs, GPUs, and GenAI for Next-Gen Networks

AI-Powered Service Assurance – Leveraging DPUs, GPUs, and GenAI for Next-Gen Networks

Whitepaper
Telecom networks are facing unprecedented complexity with 5G, IoT, and cloud services. Traditional service assurance methods are becoming obsolete, making AI-driven, real-time analytics essential for competitive advantage. This independent industry whitepaper explores how DPUs, GPUs, and Generative AI (GenAI) are enabling predictive automation, reducing operational costs, and improving service quality....
The Future of Aviation: Innovations in Airport Technology

The Future of Aviation: Innovations in Airport Technology

Whitepaper
Explore the collaboration between Purdue Research Foundation, Purdue University, Ericsson, and Saab at the Aviation Innovation Hub. Discover how private 5G networks, real-time analytics, and sustainable innovations are shaping the "Airport of the Future" for a smarter, safer, and greener aviation industry....
5G NR Transparent NTN: Deployment Aspect and Challenges

5G NR Transparent NTN: Deployment Aspect and Challenges

Article & Insights
This article explores the deployment of 5G NR Transparent Non-Terrestrial Networks (NTNs), detailing the architecture's advantages and challenges. It highlights how this "bent-pipe" NTN approach integrates ground-based gNodeB components with NGSO satellite constellations to expand global connectivity. Key challenges like moving beam management, interference mitigation, and latency are discussed, underscoring...

Download Magazine

With Subscription
AI Pulse: Telecom's New Frontier - TeckNexus Magazine

AI Pulse: Telecom’s New Frontier

Subscribe To Our Newsletter

Partner Events

Broadband Communities Summit 2025

Executive Interviews

Private 5G Deployment at TV 2 Denmark: Transforming Media Production

Private 5G Deployment at TV 2 Denmark: Transforming Media Production

NTT DATA and Nokia Transform Brownsville into a Smart City with Private 5G

NTT Data and Nokia: Driving Private Networks for Smart Cities

Ericsson’s Private 5G Network Enhances Mining Safety and Efficiency

Private Networks for Mining: How Ericsson and Epiroc Lead the Way

Ericsson’s Private 5G Network Transforms Smart Manufacturing

How Ericsson’s Private 5G Transforms Smart Factory Operations

Cumucore Restores Critical Connectivity for Western North Carolina

Private Networks for Post-Hurricane Recovery: A Case Study

Scroll to Top

Private Network Readiness Assessment

Run your readiness check now — for enterprises, operators, OEMs & SIs planning and delivering Private 5G solutions with confidence.
Start Assessment - Try for Free
Check Readiness - Try Freemium Edition