Cybersecurity

The recent SK Telecom data breach, termed the industry's worst by CEO Ryu Young-sang, led to a massive customer exodus and highlighted urgent cybersecurity needs. With 70,000 users lost, the telecom giant faces financial and legal challenges, emphasizing the critical role of robust data security measures.
COAI has endorsed MeitY’s move to address spam and scam communication from OTT apps. While telecom operators follow strict UCC rules, OTT platforms remain loosely regulated. COAI is advocating for uniform cybersecurity standards and clear regulatory roles to ensure user safety, particularly with emerging threats like steganography.
Legacy broadband networks are struggling to meet todayโ€™s demands. Open architectures โ€” modular, interoperable, and standards-based โ€” are revolutionizing broadband by promoting flexibility, cost-efficiency, and faster innovation. Learn how service providers can leverage open broadband strategies to scale, improve customer experiences, and build resilient, future-proof infrastructures ready for the digital economy.
In AI in Telecom: Strategic Themes, Maturity, and the Road Ahead, we explore how AI has shifted from buzzword to backbone for global telecom leaders. From AI-native networks and edge inferencing, to domain-specific LLMs and behavioral cybersecurity, this article maps out the strategic pillars, real-world use cases, and monetization models driving the AI-powered telecom era. Featuring CxO insights from Telefรณnica, KDDI, MTN, Telstra, and Orange, it captures the voice of a sector transforming infrastructure into intelligence.
In The Gateway to a New Future, top global telecom leadersโ€”Marc Murtra (Telefรณnica), Vicki Brady (Telstra), Sunil Bharti Mittal (Airtel), Biao He (China Mobile), and Benedicte Schilbred Fasmer (Telenor)โ€”share bold visions for reshaping the industry. From digital sovereignty and regulatory reform in Europe, to AI-powered smart cities in China and fintech platforms in Africa, these executives reveal how telecom is evolving into a driving force of global innovation, inclusion, and collaboration. The telco of tomorrow is not just a networkโ€”itโ€™s a platform for economic and societal transformation.
In Driving Europeโ€™s Digital Future, telecom leaders Margherita Della Valle (Vodafone), Christel Heydemann (Orange), and Tim Hรถttges (Deutsche Telekom) deliver a unified message: Europe must reform telecom regulation, invest in AI and infrastructure, and scale operations to remain globally competitive. From lagging 5G rollout to emerging AI-at-the-edge opportunities, they urge policymakers to embrace consolidation, cut red tape, and drive fair investment frameworks. Europeโ€™s path to digital sovereignty hinges on bold leadership, collaborative policy, and future-ready infrastructure.
The future of manufacturing is intelligent, autonomous, and sustainable. Powered by private 5G networks, AI, and digital twins, smart factories are revolutionizing how goods are produced and maintained. From predictive maintenance to immersive virtual twins and AI-optimized energy systems, smart manufacturing is unlocking new levels of efficiency and innovation across industriesโ€”from ports and shipyards to agriculture and healthcare.
FinTech, private 5G networks, and AI are converging to reshape digital finance across industries. From embedded payments and super apps to AI-driven credit scoring and secure M2M transactions, this $2 trillion opportunity is powered by mobile technology, cloud infrastructure, and regulatory evolution. Leaders must act fast to unlock new revenue, scale inclusion, and secure digital ecosystems.
Indiaโ€™s telecom sector is rapidly evolving with AI and automation enhancing network operations, customer service, and 5G deployment. With over 125 million 5G users and major investments from companies like Reliance Jio and Bharti Airtel, AI technologies are proving essential for scalability and efficiency. Despite challenges like infrastructure integration and talent gaps, Indiaโ€™s growing AI ecosystem and government support are driving the future of smart telecom solutions.
Private 5G is poised to transform Indiaโ€™s telecom and industrial landscape, enabling Industry 4.0 through automation, AI, and ultra-reliable connectivity. At the 5GCongress, TRAI chief AK Lahoti and DoTโ€™s Manish Sinha projected โ‚น4 lakh crore revenue for the telecom sector by 2026, highlighting private 5Gโ€™s critical role in enhancing machine-to-machine communication, operational efficiency, and real-time data exchange. Government support through spectrum allocation and Make in India initiatives further boosts industry momentum.
Observe.AI has unveiled VoiceAI agentsโ€”intelligent, realistic voice-powered AI tools designed to automate contact center operations. These AI agents manage routine customer interactions using advanced voice technology, reduce support costs by up to 80%, and integrate easily with tools like Salesforce and Zendesk. With features like interruption detection and robust data security, VoiceAI agents mark a leap forward in contact center automation.

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Whitepaper
Telecom networks are facing unprecedented complexity with 5G, IoT, and cloud services. Traditional service assurance methods are becoming obsolete, making AI-driven, real-time analytics essential for competitive advantage. This independent industry whitepaper explores how DPUs, GPUs, and Generative AI (GenAI) are enabling predictive automation, reducing operational costs, and improving service quality....
Whitepaper
Explore the collaboration between Purdue Research Foundation, Purdue University, Ericsson, and Saab at the Aviation Innovation Hub. Discover how private 5G networks, real-time analytics, and sustainable innovations are shaping the "Airport of the Future" for a smarter, safer, and greener aviation industry....
Article & Insights
This article explores the deployment of 5G NR Transparent Non-Terrestrial Networks (NTNs), detailing the architecture's advantages and challenges. It highlights how this "bent-pipe" NTN approach integrates ground-based gNodeB components with NGSO satellite constellations to expand global connectivity. Key challenges like moving beam management, interference mitigation, and latency are discussed, underscoring...

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