Salesforce is moving to close the gap between slick AI demos and operational reality by stress-testing agents inside simulated business environments before they ever touch production. Salesforce introduced CRMArenaPro (a digital twin for enterprise workflows), an Agentic Benchmark for CRM (to compare agents across business-centric metrics), and new Account Matching capabilities (to unify records and clean underlying data). The Agentic Benchmark for CRM evaluates accuracy, cost, speed, trust and safety, and environmental sustainability. Stand up a sandbox that mirrors production and run agents through end-to-end scenarios with synthetic-but-realistic data. Tighten OAuth and third-party risk controls before expanding agent privileges
- Article & Insights
- August 28, 2025
In the latest edition of TeckNexus Magazine, explore how Generative AI is transforming the telecom industry. Dive into Jio’s JioBrain platform, the Supermicro-Nvidia partnership for scaling AI infrastructure, and Generative AI use cases for operators with insights from RADCOM. In an exclusive interview, Hardik Jain of GXC discusses integrating Generative AI with private 5G networks. Plus, gain insights from Eugina Jordan on Generative AI for business, Fiducia’s 5G and AI-driven stadium innovations, and strategies from 12 global operators on harnessing Generative AI for growth.
Tampnet has secured a five-year contract to deliver a fully managed private 5G network with LEO satellite, LTE, and edge computing to Island Drilling’s Island Innovator rig. Operating in the North Sea, the solution ensures low-latency, AI-orchestrated data flow for safer, smarter offshore operations, enabling automation, predictive maintenance, and real-time decision-making even in extreme conditions.
Chesapeake, Virginia, in partnership with Boldyn Networks, has launched Chesapeake Connects, a city-owned private LTE and IoT network aimed at transforming public services, improving digital equity, and reducing reliance on commercial carriers. The hybrid system leverages CBRS for Fixed Wireless Access and LoRaWAN for citywide IoT, supporting smart city infrastructure like flood sensors, smart traffic lights, and more.
Airtel Congo and Wing Wah have launched Congo-Brazzaville’s first private network at the Banga Kayo oil field, aiming to boost oilfield connectivity, network security, and digital transformation in Central Africa’s energy sector. This five-year agreement supports real-time monitoring, automation, and future 5G integration, setting a new precedent for telecom and oil industry partnerships in the region.
Nokia Press Release | August 27, 2025 Espoo, Finland – Nokia today announced its new 5G radio solution, designed to deliver high-capacity, high-performance and resilient real-time communications to rail operators.
TELUS moved beyond experiments to enterprise adoption: 57,000 employees actively use gen AI, more than 13,000 custom AI solutions are in production, and 47 large-scale solutions have generated over $90 million in benefits to date. Time savings exceed 500,000 hours, driven by an average of roughly 40 minutes saved per AI interaction. The scale is notable: Fuel iX now processes on the order of 100 billion tokens per month, a signal that the platform is embedded in day-to-day work rather than isolated to innovation teams. TELUS designed for trust from the start: its Fuel iXpowered customer support tool achieved ISO 31700-1 Privacy by Design certification, a first for a gen AI solution.
AT&T has agreed to acquire approximately 50 MHz of low- and mid-band spectrum licenses from EchoStar for about $23 billion in cash, a move that could reset capacity economics and regulatory debates across U.S. mobile and satellite markets. The transaction adds a significant block of licensed spectrum covering more than 400 U.S. markets, with closing targeted for mid-2026 pending regulatory approvals and customary conditions. Strategically, this portfolio densifies AT&T’s spectrum layer cake and narrows the mid-band depth gap with competitors in key markets, improving headroom for consumer, enterprise, and public-sector growth over the next five to seven years.
India’s telecom usage is now predominantly indoors, and TRAI’s new property rating framework puts digital connectivity on par with core utilities. TRAI’s chairperson flagged a decisive shift: most mobile data is consumed inside homes, offices, malls, hospitals, and transit hubs. Connectivity inside buildings is moving from convenience to necessity. TRAI’s 2024 Regulations introduce a voluntary, performance-based star rating that assesses how ready a property is to deliver high-quality broadband and mobile connectivity. The framework encourages developers to embed Digital Connectivity Infrastructure (DCI) at design stage, aligns with Digital India and Smart Cities Mission, and invites ministries and agencies to incorporate DCI into guidelines, tenders, and training.
Low Earth orbit broadband is bifurcating into Western- and China-led ecosystems, with strategic consequences for telecom and cloud connectivity worldwide. Starlink’s scale in the West is meeting a fast-maturing Chinese counterweight centered on state-backed constellations and a growing commercial space sector. The result is a split that will influence landing rights, equipment supply, data sovereignty, and service availability across regions. Three forces are converging: mass-production launch capability, maturing inter-satellite optical links, and rising demand for resilient, low-latency backhaul. Governments are also reclassifying satellite broadband as critical infrastructure, accelerating public funding and procurement pipelines. Demonstrated high-rate laser crosslinks indicate a credible trajectory toward in-space backbones that rival Western systems.
Comcast is migrating Xfinity residential email accounts to Yahoo Mail, a shift that underscores how ISPs are offloading non-core applications to specialized providers. Comcast is transitioning existing Xfinity email mailboxes to be hosted by Yahoo Mail while allowing customers to keep their current @comcast.net or @xfinity.com email addresses. The migration is being phased, with customers notified by Comcast when their account is eligible and given guidance to complete setup. After migration, users access their mailbox through Yahoos web and mobile clients or supported third-party email apps. Mail, folders, contacts, and calendar data are moved as part of the process, with Comcast publishing specific steps and FAQs on support pages to reduce friction.
Verizon Value is rolling out enhanced prepaid international services across its Simple Mobile and Total Wireless brands, sharpening its competitive edge in global roaming and cross-border communications starting August 28, 2025. The offers blend unlimited international calling to large country sets, global texting, and expanded roaming with 5G access on Verizon’s network, including 5G Ultra Wideband on select tiers. Simple Mobile adds unlimited global texting across all plans and scales international calling and data inclusions from entry to premium tiers. Total Wireless retools its unlimited structure with a five-year price guarantee (taxes and fees included), adds 95 more calling destinations (up to 180 countries on higher tiers), and doubles roaming coverage to 30+ countries.
MWC25 Las Vegas is the premier North American event for CIOs and IT leaders, offering real-world insights on 5G, AI, IoT, private networks, and edge computing. With industry leaders from IBM, Qualcomm, T-Mobile, and more, the event focuses on actionable strategies for enterprise transformation.
The private 5G market is experiencing explosive growth, with the global market valued at approximately USD 3.86 billion in 2025 and projected to surge to as high as USD 17.55 billion by 2030, representing a robust compound annual growth rate (CAGR) between 35% and 42%, depending on the estimate and methodology. Some forecasts extend even further, with market size predictions of over USD 100 billion by 2034, underscoring the magnitude of industry expansion.
This article explores the challenges data analysts face due to time-consuming data wrangling, hindering strategic analysis. It highlights how fragmented data, quality issues, and compliance demands contribute to this bottleneck. The solution proposed is AI-powered automation for tasks like data extraction, cleansing, and reporting, freeing analysts. Implementing AI offers benefits such as increased efficiency, improved decision-making, and reduced risk, but requires careful planning. The article concludes that embracing AI while prioritizing data security and privacy is crucial for staying competitive.
Kyndryls’ three-year, $2.25 billion plan signals an aggressive push to anchor AI-led infrastructure modernization in India’s digital economy and to scale delivery across regulated industries. The $2.25 billion commitment, anchored by the Bengaluru AI lab and tied to governance and skilling programs, should accelerate enterprise-grade AI and hybrid modernization across India. Expect more co-created reference architectures, deeper public-sector engagements, and tighter integration with network and cloud partners through 2026. For telecom and large enterprises, this is a timely opportunity to industrialize AI, modernize core platforms, and raise operational resilience provided programs are governed with clear metrics, strong security, and a pragmatic path from pilot to production.
AstraZeneca, Ericsson, Saab, SEB, and Wallenberg Investments have launched Sferical AI to build and operate a sovereign AI supercomputer that anchors Sweden’s next phase of industrial digitization. Sferical AI plans to deploy two NVIDIA DGX Super PODs based on the latest DGX GB300 systems in Linkping. The installation will combine 1,152 tightly interconnected GPUs, designed for fast training and fine-tuning of large, complex models. Sovereign infrastructure addresses data residency, IP protection, and regulatory alignment, while reducing exposure to public cloud capacity swings. For Swedish and European firms navigating GDPR, NIS2, and sector-specific rules like DORA in finance, a trusted, high-performance platform can accelerate AI adoption without compromising compliance.
Apple’s fall software updates introduce admin-grade switches to govern how corporate users access ChatGPT and other external AI services across iPhone, iPad, and Mac. Apple is enabling IT teams to explicitly allow or block the use of an enterprise-grade ChatGPT within Apple Intelligence, with a design that treats OpenAI as one of several possible external providers. Practically, that means admins can set policy to route requests either to Apples own stack or to a sanctioned third-party provider, and disable external routing entirely when required.
India’s AI oversight for telecom is moving from recommendations to implementation, with policy review and technical workstreams running in parallel. The Telecom Regulatory Authority of India has issued recommendations on leveraging artificial intelligence and big data in telecom, including the creation of an independent statutory authority for AI governance. The proposed Artificial Intelligence and Data Authority of India (AIDAI) is envisioned to promote responsible AI development and regulate sectoral use cases. The Ministry of Electronics and Information Technology has initiated projects with research bodies and universities focused on how to ensure and test AI trustworthiness.
- 5G, AI, Automation, RAN, Security
Nvidia has reportedly paused production activities tied to its H20 data center AI GPUs for China as Beijing intensifies national-security scrutiny, clouding a long-anticipated reentry into the market. Multiple suppliers have been asked to suspend work related to the H20, Nvidia’s made-for-China accelerator designed to meet U.S. export rules. The pause arrives shortly after Washington signaled it would grant export licenses for the H20, reversing an earlier halt that triggered unsold inventory write downs at Nvidia. The H20 is Nvidia’s linchpin for retaining a foothold in the worlds second-largest AI market; any prolonged disruption has material revenue and ecosystem consequences.
Fresh polling signals rising public concern that AI could upend employment, destabilize politics, and strain social and energy systems. A recent Reuters/Ipsos survey of 4,446 U.S. adults found that 71% worry AI will permanently displace too many workers. Seventy-seven percent of respondents fear AI will fuel political instability if hostile actors exploit the technology. The poll also shows broad worry about AIs indirect costs: 66% are concerned about AI companions displacing human relationships, and 61% are concerned about the technology’s energy footprint. Bottom line: Public concern is high, and that increases the cost of missteps.
According to telecom experts, 6G communication is expected to be path-breaking in its offerings. Artificial intelligence (AI) is being portrayed as the prime contributor to the enormous success of 6G networks. AI is set to play a pivotal role in shaping 6G to be relevant and rewarding for businesses and individuals. Several other digital technologies gel well to present 6G as the game-changing phenomenon in the communication world. One noteworthy facet is that the recent concept of semantic communication is to be elegantly realised through 6G networks. In this AI-first 6G book, we have elucidated how the predictive, generative, and agentic capabilities of AI are to make 6G communication penetrative, pervasive and persuasive too.
- 5G, 6G, AI, Automation, Edge/MEC
Boldyn Networks and Virgin Media O2 have launched the UK’s first full RAN managed 5G service at Sunderland’s Stadium of Light. Powered by JMA XRAN® and a neutral host architecture, the deployment transforms fan experience, reduces energy use by 60%, and boosts operational safety and efficiency—setting a new benchmark for smart stadiums across the UK.
The telecom sector once hailed AI as a game-changer, but is it delivering? This article explores why many operators report low ROI on AI tools, and how legacy systems, cultural resistance, and regulatory hurdles stall adoption. Despite challenges, AI shows targeted promise in predictive maintenance, fraud detection, and 5G network slicing.
Vantage will invest more than $25 billion to build Frontier, a 1,200-acre, 10-building campus totaling roughly 3.7 million square feet near Abilene, about 120 miles west of Dallas Fort Worth. The site is designed for ultra-high-density racks of 250kW and above, paired with liquid cooling for next-generation GPU systems. Construction has started, with first delivery targeted for the second half of 2026. Vantage expects more than 5,000 jobs through construction and operations. This is the company’s largest project to date and underscores its acceleration beyond a global footprint of 36 campuses delivering nearly 2.9GW of critical IT load. Vantage is a portfolio company of Digital Bridge Group.
