Telstra

Australia telecom overhaul after Optus Triple Zero failure

Triple-zero (000) reliability reforms before bushfire season

Australia is moving quickly to shore up the 000 emergency call service ahead of the bushfire season by hauling telco chiefs to Canberra and fast‑tracking reforms. The Australian Communications and Media Authority (ACMA) has opened a compliance investigation, and Optus has appointed Kerry Schott to lead an independent technical review into the failures. The reforms build on proposals flagged after the nationwide Optus outage in November 2023 and signal a shift from after‑the‑fact reporting to proactive assurance for a service that must be available under extreme conditions.

Australia telecom overhaul after Optus Triple Zero failure

Australia telecom overhaul after Optus Triple Zero failure
Canberra is signaling an industry shake-up after hundreds of emergency calls failed to reach Triple Zero, with four incidents linked to fatalities. Optus, Australia’s second-largest operator and a subsidiary of Singtel, reported a technical failure that prevented 624 calls from connecting to emergency services (000), affecting customers across Western Australia, South Australia, New South Wales, and the Northern Territory. The Australian Communications and Media Authority (ACMA) has opened an investigation into compliance with the Emergency Call Service rules, which require carriers to ensure 000/112 calls connect regardless of network status.

Google fined US$36M in Australia over Android default search deals

Google fined USM in Australia over Android default search deals
Google will pay a US$35.8 million (A$55 million) penalty and change how it structures Android default search agreements with Australian carriers and OEMs. The Australian Competition and Consumer Commission (ACCC) alleged that Googles contracts with Telstra and Optus from December 2019 to March 2021 blocked rival search engines on carrier-sold Android devices via platform-wide default settings and revenue-sharing incentives. Google admitted the conduct likely lessened competition and agreed to court-enforceable undertakings to remove restrictions that mandated Google Search as the exclusive, out-of-the-box option across search access points (browser defaults, widgets, and in-phone settings).

Infosys to buy 75% of Telstra’s Versent for AI JV

Infosys to buy 75% of Telstra’s Versent for AI JV
Infosys will acquire a 75% stake in Telstra’s Versent Group for approximately $153 million to launch an AI-led cloud and digital joint venture aimed at Australian enterprises and public sector agencies. Infosys will hold operational control with 75% ownership, while Telstra retains a 25% minority stake. The JV blends Telstra’s connectivity footprint, Versents local engineering depth and Infosys global scale and AI stack. With Topaz and Cobalt, Infosys can pair model development and orchestration with landing zones, FinOps, and MLOps on major hyperscaler platforms. Closing is expected in the second half of FY 2026, subject to regulatory approvals and customary conditions.

AI Pulse: Telecom’s New Frontier

AI Pulse: Telecom's New Frontier - TeckNexus Magazine
AI Pulse: Telecom’s Next Frontier is a definitive guide to how AI is reshaping the telecom landscape — strategically, structurally, and commercially. Spanning over 130 pages, this MWC 2025 special edition explores AI’s growing maturity in telecom, offering a comprehensive look at the technologies and trends driving transformation.

Explore strategic AI pillars—from AI Ops and Edge AI to LLMs, AI-as-a-Service, and governance—and learn how telcos are building AI-native architectures and monetization models. Discover insights from 30+ global CxOs, unpacking shifts in leadership thinking around purpose, innovation, and competitive advantage.

The edition also examines connected industries at the intersection of Private 5G, AI, and Satellite—fueling transformation in smart manufacturing, mobility, fintech, ports, sports, and more. From fan engagement to digital finance, from smart cities to the industrial metaverse, this is the roadmap to telecom’s next era—where intelligence is the new infrastructure, and telcos become the enablers of everything connected.

AI in Telecom: Strategic Themes, Maturity, and the Road Ahead

AI in Telecom: Strategic Themes, Maturity, and the Road Ahead
In AI in Telecom: Strategic Themes, Maturity, and the Road Ahead, we explore how AI has shifted from buzzword to backbone for global telecom leaders. From AI-native networks and edge inferencing, to domain-specific LLMs and behavioral cybersecurity, this article maps out the strategic pillars, real-world use cases, and monetization models driving the AI-powered telecom era. Featuring CxO insights from Telefónica, KDDI, MTN, Telstra, and Orange, it captures the voice of a sector transforming infrastructure into intelligence.

The Gateway to New Future: How Global Telco Leaders Are Shaping the Digital Future

The Gateway to New Future: How Global Telco Leaders Are Shaping the Digital Future
In The Gateway to a New Future, top global telecom leaders—Marc Murtra (Telefónica), Vicki Brady (Telstra), Sunil Bharti Mittal (Airtel), Biao He (China Mobile), and Benedicte Schilbred Fasmer (Telenor)—share bold visions for reshaping the industry. From digital sovereignty and regulatory reform in Europe, to AI-powered smart cities in China and fintech platforms in Africa, these executives reveal how telecom is evolving into a driving force of global innovation, inclusion, and collaboration. The telco of tomorrow is not just a network—it’s a platform for economic and societal transformation.

Ericsson’s Private 5G Network Enhances Mining Safety and Efficiency

Ericsson’s Private 5G Network Enhances Mining Safety and Efficiency

Award Category: Private Network Excellence in Mining

Winner: Ericsson


Ericsson has been recognized with the TeckNexus 2024 Award for “Private Network Excellence in Mining” for its innovative application of private 5G technology to transform mining operations. This accolade highlights Ericsson’s leadership in modernizing the mining sector through high-speed, secure, and low-latency connectivity that drives safety, operational efficiency, and automation. By delivering private 5G solutions, Ericsson is redefining the mining landscape, enabling digitalization, enhancing remote operation capabilities, and promoting sustainable practices in one of the world’s most challenging industrial environments.

Telstra and Ericsson Trial AI-Powered EACC rApp, Advancing Autonomous Network Innovation

Telstra and Ericsson Trial AI-Powered EACC rApp, Advancing Autonomous Network Innovation
In a global first, Telstra and Ericsson trialed the AI-powered EACC rApp on Telstra’s live network via the Ericsson Intelligent Automation Platform (EIAP). This AI-driven solution enhances network automation by ensuring configuration consistency in real time, helping Telstra advance toward fully autonomous networks. With AI capabilities for self-optimization and self-correction, the EACC rApp improves network efficiency and reliability, offering valuable insights into the potential of AI in telecom to elevate performance and customer experience.

Telstra’s Fiber Network Expands AI Capabilities with Microsoft Partnership

Telstra's Fiber Network Expands AI Capabilities with Microsoft Partnership
Telstra InfraCo is constructing a 14,000-kilometer high-speed fiber network across Australia, aimed at significantly enhancing the nation’s digital infrastructure. This $1.6 billion project, supported by a strategic partnership with Microsoft, will connect major cities and remote regions, boosting AI capabilities and supporting various industries. The new fiber network is designed to withstand Australia’s challenging terrains, ensuring reliable connectivity for years to come. Ultimately, this project positions Australia as a leader in digital innovation, enabling a more connected and competitive future.

Newmont Expands Private 5G for Safer, Efficient Mining with Telstra and Ericsson

Newmont Expands Private 5G for Safer, Efficient Mining with Ericsson and Telstra
Newmont Corporation is upgrading its mining operations by replacing outdated Wi-Fi with Private 5G networks, following a successful trial at its Cadia mine in Australia. Partnering with Ericsson and Telstra Purple, the 5G deployment significantly enhances safety, operational efficiency, and scalability in both underground and surface mining. This shift allows for better connectivity, reducing safety risks and improving productivity by supporting more autonomous and remote-controlled machinery. Newmont plans to expand 5G across its global network of mines, setting a new standard in the industry.

Generative AI: Telco-Tech Partnerships

Generative AI Telco-Tech Partnerships
Discover how generative AI is transforming the telecom industry through strategic partnerships between telcos and tech vendors. These collaborations embed AI at the core of operations, enhancing connectivity, operational efficiencies, and customer experiences. Stay informed about the latest developments and the impact of AI and Gen-driven innovations in telecommunications.

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AI Pulse: Telecom's New Frontier - TeckNexus Magazine

AI Pulse: Telecom’s New Frontier

Private 5G/LTE and CBRS Networks in Action: Transforming Industries

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