- Tech News & Insight
- December 7, 2025
- Hema Kadia
Work at local distribution points often triggers unintended service cuts, driving spikes in complaints, repeat truck rolls, and SLA penalties. By empowering on-site technicians to detect and remediate cuts instantly—rather than wait for back-office workflows—operators can compress mean time to repair, avoid secondary visits, and reduce inbound support volume. The



