Raj Shah is the Industry Lead for Publicis Sapient’s Telecom, Media and Entertainment, and Hi-Tech (TMT) vertical in North America. In his role, Mr. Shah is responsible for working with C-level executives through the full lifecycle of their transformation agendas – from identification of value pools and ideation of new business models and services, to defining customer-first experiences, through the implementation of solutions using the latest technologies at enterprise scale. Mr. Shah brings over 25 years of experience to the table helping his clients to adopt, integrate, and transform using customer-first, digitally-enabled, and test-and-learn approaches.
Whitepaper
Telecom networks are facing unprecedented complexity with 5G, IoT, and cloud services. Traditional service assurance methods are becoming obsolete, making AI-driven, real-time analytics essential for competitive advantage. This independent industry whitepaper explores how DPUs, GPUs, and Generative AI (GenAI) are enabling predictive automation, reducing operational costs, and improving service quality....
