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MWC 2025 Keynote 2: Beyond Connectivity; The Telco to Techno Transformation

MWC 2025 Keynote 2: Beyond Connectivity; The Telco to Techno Transformation

The telecom industry is undergoing a major transformation. With AI, cloud computing, and 5G SA driving innovation, operators are shifting from traditional connectivity providers to tech-first companies. The Telco-to-Techco transformation is redefining business models, creating new revenue streams, and enhancing digital services. At MWC 2025, industry leaders from MTN, e&, and GSMA will discuss how telcos can navigate this shift and unlock new opportunities in the digital economy.

How AI Is Transforming Telco-Hyperscaler Partnerships in the Telecom Industry

How AI Is Transforming Telco-Hyperscaler Partnerships in the Telecom Industry
AI is transforming the relationship between telcos and hyperscalers like AWS, Google Cloud, and Microsoft Azure. With AI-driven automation, cloud-native networks, and edge computing, telecom operators are optimizing efficiency, reducing costs, and unlocking new revenue streams. As AI-powered innovations reshape 5G, cybersecurity, and digital services, these strategic partnerships are set to redefine the future of telecom.

OpenAI Launches ChatGPT Gov to Power AI Adoption in U.S. Government

OpenAI Launches ChatGPT Gov to Power AI Adoption in U.S. Government
OpenAI has launched ChatGPT Gov, a secure AI chatbot tailored for U.S. government agencies. Designed for enhancing efficiency, security, and AI-powered public services, ChatGPT Gov offers GPT-4o access, secure cloud deployment on Microsoft Azure, and compliance with FedRAMP, CJIS, IL5, and ITAR security standards. With over 90,000 government users already leveraging AI, OpenAI is expanding its role in the public sector while ensuring data privacy, secure deployments, and AI-driven innovation.

Building AI Apps on Azure? Microsoft’s Latest Tool Makes It Easier

Building AI Apps on Azure? Microsoft’s Latest Tool Makes It Easier
GitHub Copilot for Azure, now available in Visual Studio Code, empowers developers with an AI-driven assistant to streamline Azure management, deployment, and resource control directly from their coding environment. This tool minimizes time lost to context-switching by integrating Azure documentation, deployment assistance, and troubleshooting features within VS Code, making cloud development more efficient. Ideal for both seasoned Azure users and newcomers, Copilot for Azure transforms Azure workflows by simplifying complex tasks like provisioning, debugging, and managing resources.

Telefónica’s Generative AI Integration: Enhancing Telecom Operations & Customer Experience

Telefónica's Generative AI Integration: Enhancing Telecom Operations & Customer Experience
Telefónica’s integration of generative AI, powered by strategic partnerships with Microsoft, is transforming telecom operations and enhancing customer experience. Learn how AI-driven transformation is setting new standards in the telecommunications sector.

Vodafone’s Generative AI Transforms Customer Experiences

Vodafone's Generative AI Transforms Customer Experiences
Vodafone’s Generative AI strategy is transforming customer experiences and operational efficiency. Key highlights include:

SuperTOBi – Virtual Assistant: Vodafone’s SuperTOBi, powered by Microsoft Azure OpenAI, enhances customer service by providing faster, accurate responses and supporting multiple languages. It significantly improves customer satisfaction rates.

Hotel Experience Transformation: Vodafone’s virtual assistant, unveiled at FiturTechY, serves as a virtual receptionist, improving guest interactions and operational efficiency in hotels. Additionally, REM Data helps manage high-traffic areas and TechYRoom streamlines hotel maintenance tasks with voice-controlled automation.

VOXI AI Chatbot: VOXI’s chatbot, developed with Accenture, offers human-like interactions and personalized support, significantly enhancing the customer service experience with faster resolutions and higher accuracy.

Microsoft Partnership: Vodafone’s 10-year strategic partnership with Microsoft focuses on delivering hyper-personalized customer experiences, scaling IoT and digital services, and modernizing data centers, driving digital transformation and sustainability.

AI-Onboard in Automotive: Vodafone and Infinite Reality introduce AI-Onboard, merging Generative AI with AR and VR for an immersive automotive retail experience. This platform supports innovative payment systems and enhances customer engagement.

Vodafone’s innovative use of Generative AI demonstrates its leadership in customer service, digital transformation, and operational efficiency.

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