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India’s Department of Telecommunications has ordered major messaging apps to implement continuous SIM binding and frequent web re-authentication to curb fraud, with compliance expected in early 2026. The directive applies to app-based communication platforms that use mobile numbers as identifiers, including WhatsApp, Telegram, Signal, Snapchat, ShareChat, JioChat, Josh, and regional players like Arattai. Apps must continuously verify that the SIM linked to the registered number is present and active on the device, not just at account setup. Additionally, web sessions (e.g., WhatsApp Web) must auto-logout every six hours, forcing users to re-link via QR code.
Indian telecom operators are pushing for regulation of over-the-top (OTT) communication apps like WhatsApp, Telegram, and Signal, arguing that the current regulatory framework is unfairly skewed. While telcos are subject to strict regulations and fees, OTT platforms operate with minimal oversight, despite offering similar services. This disparity has led to calls for a level playing field, with proposals including bringing OTT apps under telecom regulations and introducing a PAN-India single license for telcos. The debate also touches on net neutrality concerns and the potential impact on consumers and businesses, as any regulatory changes could affect the cost, availability, and innovation of communication services.
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