- Tech News & Insight
- February 9, 2026
- Hema Kadia
Virgin Media O2 has broadened its partnership with Zinkworks to deploy AI-driven monitoring and automation across its mobile footprint, designed to spot anomalies earlier, resolve incidents faster, and prevent customer-impacting outages. The rollout targets multiple network domains and operational workflows, advancing the operator’s move toward autonomous operations with engineers maintaining full oversight. The capabilities span radio access, core network systems, and network operations centers, combining real-time telemetry with intelligent automation. The stack runs on Google Cloud and taps services such as Vertex AI and Gemini to analyze patterns, orchestrate responses, and augment decision-making for operations teams.

