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Verizon Unveils AI Assistant for Small Business Customer Support

Verizon Unveils AI Assistant for Small Business Customer Support
Verizon Business has introduced the Verizon Business Assistant, an AI-powered tool that helps small businesses automate customer interactions via text messaging. This AI-driven solution enables 24/7 customer support, instant responses, and seamless human handoff when needed. Designed to enhance customer engagement and business efficiency, the AI assistant learns from past interactions, allowing businesses to focus on growth while providing fast and accurate responses to customer inquiries.

5G Connectivity in Urban vs. Rural America: Coverage Gaps & Expansion

5G Connectivity in Urban vs. Rural America: Coverage Gaps & Expansion
5G coverage in the U.S. varies significantly between urban and rural areas. While T-Mobile leads in availability, AT&T leverages FirstNet for rural expansion, and Verizon focuses on C-band spectrum. States like Nevada and Illinois rank high for 5G access, while Wyoming struggles with coverage gaps. With continued investment from major carriers and the FCC’s 5G Fund, rural connectivity is set to improve nationwide. Source: Ookla® (This article is based on Ookla’s research and Speedtest Intelligence® data).

Broadband & Utility Leaders Extend Energy Efficiency Agreement for Home Internet Devices

Broadband & Utility Leaders Extend Energy Efficiency Agreement for Home Internet Devices
Broadband leaders and utility companies, including CTA, NCTA, and PG&E, have extended the Voluntary Agreement for Small Network Equipment through 2028. The initiative has already improved home internet device energy efficiency by 89% since 2015, and new targets aim for an additional 10% reduction by 2026. With compliance from major ISPs and device manufacturers, this industry-led effort is making home broadband more sustainable while enhancing performance.

Vodafone’s First LEO Satellite Video Call Using a Smartphone

Vodafone’s First LEO Satellite Video Call Using a Smartphone
Vodafone has completed the world's first satellite-based video call using a standard 4G or 5G smartphone—no special hardware required. This milestone, achieved with AST SpaceMobile, demonstrates the power of direct-to-smartphone satellite connectivity. By 2026, Vodafone plans to roll out this service commercially across Europe, bridging mobile coverage gaps in rural and remote regions. Learn how this technology is set to redefine mobile broadband and global communication.

Verizon Secures 5G Upgrade Contract for 85% U.S. Air Force Bases

Verizon Secures 5G Upgrade Contract for 85% U.S. Air Force Bases
Verizon Business has secured a contract to enhance 5G and 4G LTE networks at 35 U.S. Air Force bases. Under the Air Force’s Offer to Lease (OTL) program, Verizon will deploy critical upgrades, including C-Band carrier layers, macro towers, and small cell installations. These enhancements will improve speed, bandwidth, and latency, supporting military operations, personnel, and surrounding communities.
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The next evolution of Ciena’s DCOM: OOB management for diverse data center needs
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Q3 2026 Telecom AI Agents Leadership Landscape - Network Equipment Vendors 01 · 10 VENDORS Network Equipment Vendors Market positioning, deployment momentum and operator validation Q3 2026 Telecom AI Agents Leadership Landscape - OSS/BSS Vendors 02 · 9 VENDORS OSS/BSS Vendors Telecom AI, customer experience and workflow automation Q3 2026 Telecom AI Agents Leadership Landscape - System Integrators 03 · 14 COMPANIES System Integrators AI delivery, deployment maturity and operator proof
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