VendorDescription
Artificial Solutions

Designed for the global enterprise, the company’s advanced conversational AI platform, Teneo, allows business users and developers to collaborate on creating sophisticated, highly intelligent applications that run across over 35 languages, multiple platforms and channels in record time. Artificial Solutions is the leading specialist in enterprise-strength Conversational AI, a form of Artificial Intelligence that allows people to communicate with applications, websites and devices in everyday, humanlike natural language via voice, text, touch or gesture input. The ability to analyze and make use of the enormous quantities of conversational data is fully integrated within Teneo, delivering unprecedented levels of insight that reveal what customers are truly thinking. Artificial Solutions’ conversational AI technology makes it easy to implement a wide range of natural language applications such as …

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Boost

Boost.ai boosts customer experience with an artificially intelligent virtual agent that makes everything fast and easy.

Creative Virtual

Creative Virtual is a global leader in conversational self-service solutions that bring together humans and artificial intelligence to enable anywhere, anytime customer and employee engagement. Leading global organizations rely on our award-winning V-Person™ technology to improve their support experience, reduce costs, increase sales and build brand loyalty. Backed by an experienced, expert team as well as an extensive partner network, our innovative virtual agent, chatbot and live chat solutions, along with our knowledge management and business intelligence platform, empower companies to provide consistent, accurate, personalized and seamless omnichannel engagement. Proven Solutions with Endless Possibilities Creative Virtual has a strong track record of providing successful solutions. In fact, our very first customer is still a customer today! Since 2004, we have built the most advanced technologies …

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CX Company

Revolutionising automated intelligent conversations CX Company has been leading the change to make customers and contact centre agents happier and businesses more effective and profitable since it was founded in 2005. That’s when we developed DigitalCX– an enterprise conversation platform supporting chatbots, artificial intelligence and self-service solutions on websites, in apps and social media channels such as Facebook Messenger and WhatsApp.   We pioneered the industry with virtual assistants and chatbots and now offer intelligent assistance through every step of the customer journey.  As a result, we have changed the way customers and companies interact and power more than 4 million automated interactions per day. Let’s not forget the contact centre – by lightening its load, it can become a far more efficient and valuable resource and sales exploiter (your employees are happier too!).     This has doubled NPS, reduced call volumes and increased conversion rates for more than 60 prestige customer-centric brands across Europe, including KPN, Allianz, Telefónica, …

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Etiya

Etiya is leading software company providing customer experience focused AI driven Digital Transformation solutions with its own award-winning product portfolio. Founded in 2004, Etiya is a fast-growing software company with more than 850 employees worldwide. Our global headquarters is in Amsterdam and we have offices in Silicon Valley, Istanbul, Singapore, Ukraine, Dubai and Montreal. Etiya enables service providers to deliver a differentiated customer experience. Our full-stack Business and Operations Support System (B/OSS) portfolio can be deployed on-cloud or on-premise. Its latest innovation incorporates autonomous learning, algorithm-based applications in B/OSS. Etiya has long-term experience and deep telecom knowledge. Etiya’s products have been certified to TM Forum Frameworx version 17,5, and have the highest number of conformant TM Forum Business Process Framework Level 3 certifications of any …

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Kore.ai

Creating Intelligent Enterprises through Conversational AI At Kore.ai, we believe the digital future can blend convenience and speed, with a personal and human touch. People should be able to communicate with companies, systems and even smart machines, in the same way they’d talk to friends and colleagues. From that idea, we built a family of products that let companies harness the power of AI chatbots. Kore.ai provides an enterprise-grade, end-to-end conversational AI platform that can be deployed on-premises or to the cloud that allows companies to quickly and easily build advanced chatbots without sacrificing privacy, security or compliance. Our bots make digital interactions faster and more human, and make work simpler and more efficient. Over the years, Kore.ai has emerged as a preferred conversational AI …

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reinfer

reinfer was founded by machine learning researchers, engineers and entrepreneurs motivated by solving the very hard problem of getting machines to understand human communication. reinfer makes human conversations understandable at scale and actionable to machines. We make it easy for our users to create, manage and deploy state of the art machine learning algorithms against high volume streams of conversational data.

Verbio

For 20 years, Verbio Technologies has been on the cutting-edge of voice technologies to simplify human-machine communication. Born as a spin-off of Polytechnic University of Catalonia (UPC), we are now a global Conversational AI provider, trusted by the most valuable companies worldwide thanks to our technical excellence and expertise, empowered by passion and customer-centric commitment.

[24]7.ai

[24]7.ai is redefining the way companies interact with consumers. We help businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience. Unique Blend of Artificial Intelligence and Human Intelligence [24]7.ai blends artificial intelligence with human intelligence to dramatically improve customer experience. Humans and AI-powered virtual agents work together to reduce average handle time and boost efficiency, while consumers can self-serve and effortlessly escalate to a human agent when needed. This empowers companies to handle high volumes of interactions more efficiently, to contain costs and improve customer satisfaction.

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