Telstra and Ericsson Trial AI-Powered EACC rApp, Advancing Autonomous Network Innovation

In a global first, Telstra and Ericsson trialed the AI-powered EACC rApp on Telstra’s live network via the Ericsson Intelligent Automation Platform (EIAP). This AI-driven solution enhances network automation by ensuring configuration consistency in real time, helping Telstra advance toward fully autonomous networks. With AI capabilities for self-optimization and self-correction, the EACC rApp improves network efficiency and reliability, offering valuable insights into the potential of AI in telecom to elevate performance and customer experience.
Telstra and Ericsson Trial AI-Powered EACC rApp, Advancing Autonomous Network Innovation
Image Credit: Ericsson and Telstra
Telstra and Ericsson Pioneer Live Network Trial of Automated Configuration Consistency (EACC) rApp, Paving the Way for Autonomous Networks

In a pioneering achievement, Telstra and Ericsson have completed a groundbreaking trial of Ericsson’s Automated Configuration Consistency (EACC) rApp on a live commercial network. This successful test, conducted on Telstra’s network via Ericsson’s Intelligent Automation Platform (EIAP), underscores both companies’ commitments to advancing autonomous network technologies and improving network efficiency and reliability.

Transforming Network Management with AI-Powered Ericsson EIAP


The trial marks a significant step forward in network automation. Ericsson’s Intelligent Automation Platform (EIAP) acts as a Service Management and Orchestration (SMO) solution, designed to centralize and automate network management functions across RAN, core, and edge. By utilizing the EIAP, Telstra is exploring innovative ways to simplify network complexity, improve consistency, and streamline its operations.

Through advanced orchestration and machine learning capabilities, EIAP enables Telstra to manage configuration settings across its network efficiently. This platform allows Communication Service Providers (CSPs) like Telstra to oversee their networks in real time, monitor configurations for inconsistencies, and automate adjustments to maintain optimal performance. As a result, Telstra can deliver faster, more reliable network services that align with today’s demand for high-speed connectivity and low latency.

AI-Powered EACC rApp: Ensuring Network Configuration Reliability

The EACC rApp deployed in this trial is a specialized automation application that identifies and addresses configuration consistency issues within the Radio Access Network (RAN). The rApp’s capabilities extend to detecting and correcting errors in real time, with rollback features that allow Telstra to restore previous configurations if Key Performance Indicators (KPIs) are affected. This functionality is crucial for ensuring that network issues are resolved quickly without compromising service quality.

The EACC rApp trial is a first-of-its-kind deployment in a live network environment, which showcases the importance of real-time network configuration management in enhancing performance, stability, and resilience. For Telstra, this technology promises a path to reducing operational complexity, improving resource allocation, and strengthening its ability to deliver high-quality services.

Meeting High-Speed Demands through AI-Driven Network Automation

Today’s digital consumers increasingly expect reliable, high-speed connectivity to support data-intensive applications, from streaming and gaming to virtual meetings. However, maintaining such performance standards requires CSPs to address network configuration challenges proactively. This is where Ericsson’s EIAP and EACC rApp play pivotal roles. By enabling intelligent automation, these technologies help Telstra consistently meet customer expectations for speed, reliability, and minimal latency.

The trial demonstrates how advanced automation combined with AI-driven optimizations can elevate user experiences by providing seamless connectivity. With platforms like EIAP, Telstra can offer a more consistent quality of service, allowing customers to enjoy data-rich experiences without interruptions – a significant competitive advantage in a data-driven world.

Creating an Open AI-Powered rApp Ecosystem with Ericsson’s EIAP

Ericsson’s EIAP is more than just a tool for CSPs; it’s also a hub for collaborative innovation. The platform supports a growing open ecosystem, enabling developers to create and deploy rApps – modular automation applications designed to automate specific network functions. With resources such as the Software Development Kit (SDK) and Developer Portal, CSPs can access tools that support rapid rApp development, testing, and deployment.

Telstra’s participation in this open ecosystem is a testament to its commitment to adopting the latest innovations in network automation. By developing and implementing custom rApps, Telstra can continually evolve its network management strategies, delivering enhanced services while reducing operational overheads. This collaborative approach to innovation also facilitates advancements across network domains, including deployment, optimization, and self-healing functionalities powered by AI.

AI-Driven Path to Self-Optimizing Autonomous Networks at Telstra

Telstra’s trial of the EACC rApp aligns with its broader vision of developing autonomous networks. The ultimate goal is to establish a network that can self-optimize, self-heal, and self-assure with minimal human intervention. Achieving this level of automation enables Telstra to streamline network operations, improve utilization of resources, and focus more on enhancing customer experience.

The intent-driven model that Telstra aspires to achieve will leverage advanced AI and machine learning technologies to automate routine tasks, allowing network operators to monitor performance proactively and adapt to changing demands seamlessly. This approach holds promise not only for reducing operational costs but also for ensuring that Telstra’s network can respond quickly to usage spikes, outages, or performance drops, all while maintaining consistent service quality.

AI Innovations in Network Automation: Telstra and Ericsson Lead the Way

The trial’s success highlights both Telstra’s and Ericsson’s leadership in exploring cutting-edge network automation solutions. Sri Amirthalingam, Telstra’s Network Engineering Executive, emphasized the company’s dedication to customer-centric innovations, stating, “Our collaboration with Ericsson underscores our goal of enhancing customer experiences and ensuring the quality of our network services. Automating configuration management with rApps enables us to deliver consistent network performance, a key milestone on our journey toward autonomous networks.”

Emilio Romeo, Head of Ericsson Australia and New Zealand, expressed a similar sentiment, noting that “the integration of AI and machine learning in EIAP empowers CSPs to achieve superior network automation and efficiency, advancing the future of autonomous networks.” Romeo added that the trial “reinforces our commitment to providing reliable, seamless connectivity for users, ultimately helping CSPs like Telstra meet the demands of modern digital experiences.”

A New Era of Autonomous Networks and Open Innovation

The successful trial of the EACC rApp on Telstra’s live network serves as a foundational achievement for the future of autonomous networks. As more CSPs explore automation and AI-driven solutions, innovations like EIAP and the EACC rApp illustrate how technology can enhance network performance, consistency, and resilience.

Telstra’s efforts, alongside Ericsson’s, signal a move toward fully automated network management, providing valuable insights and solutions that can be adopted by CSPs globally. The rApp ecosystem offers an open innovation model, enabling developers to bring new applications to market quickly, while the EIAP platform provides the infrastructure to deploy these innovations seamlessly.

For those interested in exploring the possibilities of Ericsson’s rApp technology, additional information is available in the newly launched rApp Directory from Ericsson, which offers insights into the latest applications shaping the future of automated, intelligent network management. For more details on the Ericsson Automated Configuration Consistency rApp and other rApps, visit the recently launched rApp Directory from Ericsson.


Recent Content

The West is falling behind fast. China constructs in days what takes the West years. Russia develops weapons we have no answer for. And the West’s defense programs? Drowning in redtape and billion-dollar overruns. But there is hope. AI can cut through bureaucracy, slash through development times, and help reclaim a technological edge. The future of Western aerospace isn’t inevitable, it’s optional.
The US Department of Defense has transitioned 5G Open RAN from prototype to full operational deployment, enhancing military logistics, automation, and cybersecurity. With industry partners like JMA Wireless and Federated Wireless, the DoD is leveraging 5G for mission-critical operations. This article explores how 5G Open RAN improves operational resilience, workforce efficiency, and future military applications, including spectrum management and AI-driven network optimization.
The telecom industry is in the midst of a major shift from “telco” to “techco”, with operators investing in AI, 5G, cloud computing, and digital services to compete with tech giants like Amazon and Google. At MWC 2025, leaders from e&, KDDI, MTN, and SK Telecom discussed their AI-driven strategies, including self-healing networks, smart city infrastructure, fintech expansion, and enterprise 5G solutions. As telcos embrace AI-powered automation and cloud-based innovations, they are redefining their role in the digital economy.
Ericsson, Volvo Group, and Airtel have joined forces to explore how 5G Advanced, Digital Twin technology, and Extended Reality (XR) can transform manufacturing in India. The research, conducted at Volvo’s R&D Centre in Bangalore, will focus on smart factories, immersive training, and real-time process optimization. With Airtel’s low-latency 5G network, the collaboration aims to enhance industrial automation, workforce training, and AI-driven efficiencies, setting a benchmark for Industry 4.0 and Industry 5.0 innovations.
The Department of Telecommunications (DoT) has announced the 5G Innovation Hackathon 2025, a six-month competition to drive 5G-powered solutions across industries. Open to students, startups, and professionals, the hackathon will focus on AI, IoT, smart cities, and next-gen connectivity innovations. Participants will receive funding, mentorship, and access to 100+ 5G Use Case Labs. Winners will showcase their solutions at India Mobile Congress 2025.
Telecom networks are facing unprecedented complexity with 5G, IoT, and cloud services. Traditional service assurance methods are becoming obsolete, making AI-driven, real-time analytics essential for competitive advantage. This independent industry whitepaper explores how DPUs, GPUs, and Generative AI (GenAI) are enabling predictive automation, reducing operational costs, and improving service quality. Discover key insights, real-world case studies, and strategic actions for telecom leaders. Download the Full Report Now to stay ahead in AI-powered service assurance.

Download Magazine

With Subscription
Whitepaper
Explore how Generative AI is transforming telecom infrastructure by solving critical industry challenges like massive data management, network optimization, and personalized customer experiences. This whitepaper offers in-depth insights into AI and Gen AI's role in boosting operational efficiency while ensuring security and regulatory compliance. Telecom operators can harness these AI-driven...
Supermicro and Nvidia Logo
Whitepaper
The whitepaper, "How Is Generative AI Optimizing Operational Efficiency and Assurance," provides an in-depth exploration of how Generative AI is transforming the telecom industry. It highlights how AI-driven solutions enhance customer support, optimize network performance, and drive personalized marketing strategies. Additionally, the whitepaper addresses the challenges of integrating AI into...
RADCOM Logo
Article & Insights
Non-terrestrial networks (NTNs) have evolved from experimental satellite systems to integral components of global connectivity. The transition from geostationary satellites to low Earth orbit constellations has significantly enhanced mobile broadband services. With the adoption of 3GPP standards, NTNs now seamlessly integrate with terrestrial networks, providing expanded coverage and new opportunities,...

Subscribe To Our Newsletter

Scroll to Top

Sponsored by RADCOM

AI-Powered Service Assurance: Are You Ready?

5G, IoT, and cloud networks demand real-time, AI-driven service assurance.
  • How AI, DPUs & GenAI are transforming network operations.
  • Why predictive automation is critical for telecom success.
  • How leading CSPs are reducing costs & optimizing performance with AI.

Don’t get left behind—embrace AI-powered service assurance today!